Public Library Network Technician Position Available In Warren, New Jersey

Public Library Network Technician Reubencooley INC Belvidere, NJ 07823

Overview:

Seeking an experienced Public Library Network Technician to provide advanced technical support across a network of public libraries. This role focuses on troubleshooting and maintaining IT systems, including print management solutions, to ensure smooth technology operations for staff and patrons.

Key Responsibilities:

Provide Tier II support for workstations, printers, servers, Wi-Fi, and library software. Diagnose and resolve technical issues, with emphasis on print release station/payment problems. Maintain and repair print management systems for reliable service. Document IT processes, configurations, and resolutions. Travel between library branches within Warren County to deliver on-site support. Perform routine system updates, patching, and maintenance. Collaborate with library staff and IT leadership on issue prioritization and improvements.

Required Qualifications:

3+ years of Tier II IT support experience, preferably in public, education, or library settings. Strong troubleshooting skills across hardware, software, networking, and peripherals. Experience with print release/payment systems. Proficient with Windows OS, Microsoft Office, networking basics (TCP/IP, Wi-Fi). Excellent documentation and communication skills. Valid driver’s license and willingness to travel locally. Must Have Experience supporting library IT infrastructure or government environments. Familiarity with library management systems (Polaris, Sierra, Koha, or similar). Experience with public-access computers and kiosks.

Job Types:

Full-time, Contract Pay:

$25.00 – $30.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching

Schedule:

8 hour shift Monday to

Friday Work Location:

In person