Resource Sharing Technician (Library Technician) Position Available In Lancaster, Pennsylvania

Resource Sharing Technician (Library Technician) 4.0 4.0 out of 5 stars 1 South George Street, Lyle Hall, Millersville, PA 17551 Position Information Requisition Number P01182 Position Type Staff Department Library Services Staff Working Title Resource Sharing Technician (Library Technician) Classification Library Technician

• 25050 Position Summary Information Nature of position Permanent, Full-time If Temporary, Start Date If Temporary, End Date If part-time, hours per week If part-time, percent time Days Worked Monday
• Friday Hours/Shift worked 8:00 a.m.
• 4:30 p.

m. Union AFSCME Posting Detail Information Job Summary/Basic Function About the position: Resource Sharing provides students and faculty with essential information resources beyond the library’s budget constraints. This service is critical to maintaining high-quality academic coursework, research, and scholarly activities across campus. The Resource Sharing Technician (RST) handles over 15,000 transactions annually and is responsible for the day-to-day operations of the Resource Sharing area within the Access Services Team. Resource Sharing encompasses electronic document delivery services as well as book lending and borrowing. This involves working with the Millersville University community and with staff from other institutions both nationally and internationally. This position requires the use of a suite of software including an integrated library system (ILS) to provide these services. The RST reports to the Director of Library Operations and works independently with little direct supervision to prioritize work within Resource Sharing including the assignment of tasks to 8-10 student employees. The RST is the lead worker in Resource Sharing and therefore delegates work to the Access Services Library Assistant II who works in Resource Sharing. The RST is expected to provide excellent customer service. Information sharing, collaboration, and regular communication with all access services staff and faculty librarians regarding daily operations and special projects are essential to maintaining the functionality of Resource Sharing services.

Annual Salary:

$44,890.00 plus comprehensive benefits: Health insurance Dental insurance Vision insurance Group life insurance Retirement

• 2 plans to choose from Tuition waiver Vacation leave Sick leave Holiday leave The State System Employee Benefits Summary can be found at: pebtf-summary.

pdf About us:

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion. At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply. Duties and Responsibilities Supervise all resource sharing services including Interlibrary Loan Lending, Interlibrary Loan Borrowing, Non-returnables, Document Delivery, packaging, shipping, and receiving. Process requests as needed. Manage request queues to cancel duplicate requests/requests for owned items to save on copyright and shipping expenditures. Research requests for hard-to-find items. Purchase dissertations in support of graduate student and faculty research. Manage receiving and shipping workflows to maintain or reduce annual shipping costs. Maintain an inventory of shipping and other supplies necessary for the work of the unit and order as necessary. Maintain current shipping records to ensure tracking and delivery of outgoing materials. File claims for lost packages. Maintain address database for lending and borrowing from other libraries. Manage multiple email inboxes used in Resource Sharing. Perform cost analyses and purchase articles or eBooks to fill requests. Evaluate returned items from and assess fines and fees as needed. Invoice other universities for lost and missing items. Pay invoices for purchased documents Communicate with users and other libraries. Purge temporary item records in the ILS. Manage and update the OCLC Policy Directory. Perform advanced problem solving and trouble shooting for technical problems. Delegate to and oversee the work of the Library Assistant II. Train and supervise student assistants. Ensure good customer service. Assist with hiring, scheduling, training, and supervising student employees. Serve as back-up timekeeper for Access Services student employees. Follow library procedures and policies to ensure standards set by policy including monitoring due dates, fines/fees, etc. Maintain positive communication with library users and other institutions. Follow copyright law, track compliance, and submit copyright clearance orders. Document and maintain Resource Sharing workflow and procedures. Compile reports. Assist with other Access Services functions, as necessary. Use various equipment including microfilm scanners. Assess functionality of scanning equipment and request service or recommend replacement. Periodically assist with the circulation desk, course reserves, and stacks maintenance. All other duties as assigned. Required Qualifications Four years of library-clerical work including two years of advanced library clerical work comparable to the Library Assistant II, and graduation from high school OR two years of advanced library clerical work, and an associate degree or equivalent training with major course work in library science OR a Bachelor’s degree. Prior experience working with an ILS or systems used to perform Interlibrary Loan functions. Demonstrated problem solving skills. Evidence of ability to train and supervise others. Evidence of ability to be self-directed Excellent oral, written, and interpersonal communication skills. Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook. Evidence of a commitment to diversity, equity, and inclusion. Successful interview. Successful completion of three background checks. Preferred Qualifications Earned bachelor’s degree. Prior experience with Resource Sharing, Circulation, Interlibrary Loan activities. Prior work experience in an academic library. Prior experience working with Alma ILS, ILLiad, ReShare and/or RapidX. Prior supervisory experience. Essential Functions No or very limited physical effort required. No or very limited exposure to physical risks. Extensive writing skills (prepare and organize complex documents). Extensive verbal communication skills (provide information and assistance regularly). Intermediate math skills. Most work done at a desk, utilizing a computer and phone. Work is normally performed in a typical interior/office work environment. Understanding of written and verbal directions. Ability to sit for long lengths of time. Must be able to lift/pull/push up to 25 pounds. Dexterity of hands and fingers to operate a computer keyboard and mouse. Posting Open Date 06/26/2025 Posting Close Date 07/13/2025 Special Instructions to Applicants This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.