Family Childcare (FCC) Provider Coordinator Position Available In Suffolk, Massachusetts

Family Childcare (FCC) Provider Coordinator

PROJECT HOPE BOSTON INC

Roxbury, MA 02119 Position Summary The FCC Provider Coordinator plays a pivotal role in ensuring the success of family childcare providers by offering continuous support, fostering community connections, and ensuring compliance with regulatory and quality standards. This position requires regular site visits to family childcare providers, building strong relationships, and offering guidance to enhance the quality of care. The Liaison will also help providers maintain compliance with state and federal regulations and ensure a high standard of care for children within the network. About Project HOPE Project HOPE partners with families to help them move up and out of poverty. We do this by being a catalyst for change in their lives and in the systems that keep them poor, developing and providing family support solutions for homelessness and poverty, and advocating for just public policies that strengthen families. Founded by the Little Sisters of the Assumption, today, Project HOPE offers an array of services to assist families in gaining the resources and skills to overcome their impoverished circumstances. Project HOPE’s innovative approach and evidence-based practice have led to it being at the forefront of efforts in the city to move families beyond homelessness and poverty. Working at Project HOPE offers an exciting opportunity to be a part of a growing organization continuously responding to the changing needs of the families it serves.

Primary Responsibilities:

Outreach and Recruitment:

Develop, coordinate, and execute outreach, marketing, and recruitment strategies to engage family childcare providers. Recruit and select providers who demonstrate commitment, capacity for quality care, and business acumen.

Provider Support and Compliance:

Conduct regular site visits to all Project HOPE childcare providers, ensuring full compliance with government regulations, organizational policies, and quality standards. Maintain child care contracted slots and vouchers by using current wait lists, placement of children, reassessments, and attendance. Assist the Director in preparing annual evaluations of providers and facilitate performance discussions. Process educators’ weekly invoices

Training and Development:

Lead the design and implementation of training programs for providers, with a focus on continuous quality improvement. Identify and explore new training opportunities to expand the professional development of providers. Lead recruitment efforts for micro-enterprise and early childhood education training programs.

Community Engagement:

Build and maintain strong partnerships with community organizations and resources. Provide administrative oversight and resources for parent and family involvement initiatives.

Provider and Parent Collaboration:

Assist providers in conducting child assessments and evaluations, ensuring effective communication with parents. Refer parents to specialized services and resources as needed. Maintain ongoing communication with the Department of Children and Families (DCF) for children with open cases in

DCF Additional Duties:

Assist in arranging professional development, graduation, and milestone events. Perform other duties as assigned to support the program’s overall success. Participate in training programs, conferences, courses, and other aspects of related development.

Qualifications and Experience:

Education:

Bachelor’s degree in early childhood education, related field, or equivalent work experience.

Experience:

Minimum of 3 years experience working within family childcare systems, including knowledge of state childcare regulatory and contracting agencies. Experience designing and implementing training programs for educators and providers. Familiarity with small business development, particularly for family-based childcare providers. At least 3 years of experience working with diverse, low-income populations in urban settings.

Skills and Competencies:

Strong organizational, relationship-building, and communication skills. Ability to work collaboratively in a team environment. Bilingual fluency in English and Spanish, Haitian Creole, or Cape Verdean Creole is strongly preferred. Commitment to the mission of Project HOPE and principles of social justice, diversity, equity, and inclusion.

Physical Requirements and Work Conditions:

General office environment with regular (Reimbursable) local travel to childcare provider sites. Ability to lift and carry materials and occasional bending and lifting are required. Scheduled work hours may vary and are subject to change Must have the ability to hear and communicate effectively with others. Route off-hours requests and emergencies appropriately

Equipment Used:

General office equipment, including computers, telephones, and standard office software.

Supervisory Responsibilities:

None