Full Time Water Safety Instructor and Family Experience Teammate Position Available In Mecklenburg, North Carolina

Full Time Water Safety Instructor and Family Experience Teammate Aqua-Tots Swim School – 3.7 Matthews, NC Job Details Full-time $15 – $17 an hour 1 day ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Qualifications CPR Certification Customer service Swimming Experience with children Communication skills Teaching Entry level Full Job Description About Aqua-Tots Swim School At Aqua-Tots, we’re on a mission to save lives by teaching children how to become safe and confident swimmers. We’re hiring a Full-Time Teammate who is eager to grow, serve families, and live out our core values: friendly, driven, humble, and willing. This unique position combines two key roles: Water Safety Instructor (teaching swim lessons to children ages 4 months-12 years) Family Experience Teammate (providing front-line customer service and operational support) Key Responsibilities As a

Water Safety Instructor:

Teach Aqua-Tots curriculum in a warm, indoor 90-degree pool Provide fun, structured, and confidence-building lessons Communicate with families about swimmer progress Maintain a safe, clean, and energized pool environment As a

Family Experience Teammate:

Greet families warmly and deliver top-tier customer service Answer phones, respond to emails, and support scheduling & billing Help families select the right swim programs and handle enrollments Celebrate milestones and create a positive experience every visit Keep the swim school organized, clean, and inviting Requirements Must be 16 years or older and eligible to work in the U.S. Must have open availability and willingness to work varied hours, evenings and weekends. Must be able to travel locally to other schools as needed. Must complete Aqua-Tots Water Safety Instructor training (we pay for it!) Ability to routinely lift over 60 lbs CPR Certification (must be completed within 60 days of hire and provided if needed) Strong communication and a team-first attitude

What We’re Looking For Friendly:

You love connecting with families and teammates

Driven:

You’re motivated to grow and make a real difference

Humble:

You’re eager to learn and help others succeed

Willing:

You jump in wherever needed and adapt to what’s next Experience working with children, families, or in customer service is a plus Benefits Weekly pay Paid training and certifications Tuition reimbursement 401(k) opportunity Team incentives and bonus opportunities Paid Holidays Health insurance Dental and vision insurance (100% paid by Aqua-Tots!) Life and Long-Term Disability Insurance (100% paid by Aqua-Tots) Why Join Aqua-Tots? Fast-paced, fun, and mission-driven environment Team guided by core values, with support and respect at every level Continuous training and clear paths for growth and advancement Help create confident swimmers and joyful family experiences every day

Location:

1709 Matthews Township Pkwy, Matthews, NC 28105

Compensation:

$15-$17/hour (Full-Time, Hourly) Weekly pay with

Benefits Schedule:

Full-time, minimum 38 hours per week Must be willing to travel to other nearby Aqua-Tots locations IUEU8FQgB8