Career Navigator Specialist Position Available In Broward, Florida

Career Navigator Specialist Goodwill South Florida – 2.5

Fort Lauderdale, FL Job Details Estimated:

$39.2K – $44.5K a year 14 hours ago Qualifications Bilingual Microsoft Word French Spanish Microsoft Excel Computer literacy Basic math English Mid-level Microsoft Office Driver’s License Math Bachelor’s degree Case management Human resources Organizational skills Computer skills Communication skills Career counseling Under 1 year

Full Job Description Job Title:

Career Navigator Specialist Department:

Mission Services Division Reports To:

Career and Skills Center Manager FLSA Status:

Non-exempt Prepared By:

V.P. of

Mission Services Approved By:

V.P. of

Human Resources Summary:

Career Navigator Specialists welcomes job seekers to the Career and Skills Center and assists a diverse pool of program participants in providing support and career navigation services. They answer inbound calls from employers and job seekers inquiring about our services and provide group and one-on-one assistance to job seekers. Positions are available at the agency’s Miami, Florida, and Fort Lauderdale, Florida, locations.

Essential Duties and Responsibilities:

Provides career navigation, coaching, and stabilization resources to facilitate positive outcomes for participants seeking to advance in career opportunities. Respond to telephone calls or public inquiries regarding all Career and Skill Center services. Conducts assessments for employment and training needs, creates individualized plans to evaluate their interests, skills, and abilities, guides program activities, and makes referrals to training services, as appropriate. Guide clients through making career decisions, such as choosing a new profession and the type of credential or degree to pursue. Conducts readiness workshops and provides one on one coaching to participants and enrolled job seekers. Maintains detailed case records according to funder and agency requirements. Monitors and evaluates participant’s progress; provides guidance and coaching to help participants resolve issues and remain motivated to obtain and maintain employment. Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed. Ensure participant information is entered into the appropriate form, database, or report promptly and maintain confidentiality requirements. Conducts a warm handoff of participants to peers to ensure they do not experience a delay in services. Comply with the agency’s policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Experience providing career coaching/counseling to diverse adult populations across the entire career development lifespan, including career assessments, career exploration, career decision-making, resumes, interview strategies, job search strategies, etc. Must have the ability to establish and maintain good working relationships with community partners. Must be flexible, multi-task orientated, and able to prioritize job duties with minimal supervision, including flexibility in work hours. Must always exercise discretion and confidentiality. Must attend required meetings. Must have good written and computer skills necessary to perform job duties. Must follow all safety procedures and correct safety issues, if possible. Must have a valid driver’s license and have access to a reliable vehicle. Able to operate a computer and MS Office software, including Word and Excel. Ability to work independently with minimal supervision. Responds appropriately to supervision. Ability to listen to and understand information and ideas presented through spoken words and sentences and communicate information and ideas in speaking so others will understand. Demonstrates responsible behavior, initiative, effort, and commitment toward completing assignments efficiently. Demonstrate problem-solving skills and pay attention to detail.

Education and Experience:

Bachelor’s Degree from an accredited institution. Experience may be considered instead of education at the discretion of the Vice President of Mission Services. Experience in using various career exploration tools and assessments. 2+ years of career counseling experience in a non-profit setting preferred. 2+ years of case management experience in a non-profit setting preferred. Experience assessing work experience, educational attainment, transferable skills, aptitudes, abilities, needs, interests, readiness for employment, and barriers that hinder employment, highly desired. Strong counseling and coaching skills. Excellent interpersonal and written communication skills. Previous experience in human resources, human services, or job development is a plus. Computer literate. Excellent organization, communication, and interpersonal skills. Bilingual (English/Spanish) highly desirable.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving:

Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotional topics.

Communication and customer services:

Ability to read, write, and communicate effectively in English. Spanish/ French-Creole is a plus but not required. Use terminology that is appropriate to the intended audience. Edits written work for spelling and grammar. Speaks clearly so others can understand. Demonstrates listening to and understanding information and ideas presented through spoken words and sentences and getting clarification.

Mathematic Skills:

Applying basic arithmetic calculations, fractions, percentages, ratios, and proportions to practical situations. Presents numerical data effectively.

Ethics:

Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior. Works with integrity and maintains confidentiality.

Planning/Organizing:

Prioritize and plan work activities, use time efficiently, and develop realistic action plans.

Job Commitment:

Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.

Professionalism:

Follows all corporate and Occupational Safety and Health Policies and Procedures and responds to management directions. Maintain a professional demeanor with participants, staff, and other professionals. Project a positive image of Goodwill. Reacts well under pressure and accepts responsibility for own actions. Follows through on commitments.

Work Quality:

Demonstrates accuracy, completeness, and neatness. Look for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Quantity of work:

Produces the amount of work assigned by the manager in an efficient and timely manner.

Attendance and Punctuality:

Report to work as scheduled and on time and remain on the job throughout regular work hours. Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to long hours for work when necessary to reach goals; Complete tasks on time or notify supervisor of an alternate plan.

Teamwork:

Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.

Safety and Security:

Observe safety and security procedures; Report any safety deficiency to the immediate supervisor. Uses equipment and materials properly. Knows what “Material Safety Data Sheets” are and where they are kept.

Personal Characteristic:

Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate.

Physical Demands:

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, crouch, carry, push, and pull. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.