Customer Care Specialist Position Available In Hillsborough, Florida

Customer Care Specialist 2.8 2.8 out of 5 stars Seffner, FL 33584

Overview:

Lazydays RV is looking for experienced Customer Care Specialists to join our growing team!

Summary:

Responsible for the organization and coordination of Sales office operations and resources to facilitate organizational effectiveness and efficiency. Why our

Teammates Choose Lazydays:

Paid training The Best Dealership Facilities in the Area Competitive health and wellness benefits Paid vacation (yes, we are in the recreational sales and service industry) Employee Stock Purchase Plan (ESPP) Fun work environment (really it is!) Growth opportunities- the growth of our teammates preserves our culture! Sponsorships in our local communities—ways for you to get involved Paid OEM Training Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.

Responsibilities:

ESSENTIAL DUTIES & RESPONSIBILITIES

All duties for CCS1 All duties for DOD Coordinator Review of all pending sales opportunities Process paperwork for retail units Cashier retail unit, cash deposits and payments Review delivery tickets with customers as required Meet and Greet customers in the department Handle incoming calls and customer request as necessary Create, add, review, pre-invoice & invoice repair orders Reconciliation of accounts, cash drawers Schedule/Confirm day of delivery appointments promptly and accurately based on company guidelines Perform all essential opening and closing duties Additional responsibilities and duties as requested

Qualifications:

QUALIFICATIONS & EXPERIENCE

At least 2 years customer service experience Cash handling experience Excellent customer service skills Excellent communication skills Excellent time management skills Must have good interpersonal skills Ability to read, write, and comprehend English Dependable & Detail Oriented Ability to multi-task and re-prioritize as needed Ability to operate Windows environment & programs (Word, Excel, Outlook, etc.) Knowledge of company software Ability to remain calm in a fast-paced, stressful environmentAbility to work 8 AM – 8 PM Sunday – Saturday (hours will vary) Accurate typing skills, 35 words per minute or more High School Diploma or equivalent Flexibility to cover changing work schedules as needed