Customer Care Specialist Position Available In Miami-Dade, Florida
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Job Description
Customer Care Specialist
Miami, FL
Description
Customer Care Specialist
Hours:
8:00am to 5:00pm, Monday thru Friday 8:30am to 5:30 w/1 hour lunch
Pay:
$16.00/hr.
Job Description:
Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders
Must possess basic clerical and data entry skills with strong attention to detail
Able to use relevantputer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level. We will train you on our system
We will train you to maintain a high level of knowledge regardingpany products and their applications to the potential customers
Experience with multi-tasking and prioritization in a fast-paced environment
Manages inbound/outbound calls and emails while displaying strong organizational and time management skills
Must have excellent verbal and writtenmunications skills and the ability tomunicate effectively within the organization
Adjust readily to change and adapt as needed
Project a positive and professional attitude toward both internal & external customers
Maintain confidentiality of sensitive information
Be punctual
Additional duties as assigned
Build solid, effective working relationships with others Job
Requirements:
AS400 knowledge a plus.
Minimum of 2-5 years sales and customer service experience
Comfortable conducting business over the phone
Works well in a team-environment
Bi-lingual is a plus
Overview
Base Pay:
16.00 per HOUR
Other Pay:
Job Number:
1260676
Employee Type:
TTH
Manage Others:
Not Specified
Travel:
No
Paid Relocation:
No