Medicare Retention Specialist Insurance Agent Position Available In Palm Beach, Florida

Medicare Retention Specialist – Insurance Agent Health Exchange Agency Boca Raton, FL Job Details Full-time $45,685.45 – $62,066.00 a year 1 day ago Qualifications Bilingual Data integrity assurance Personal service client interaction documentation Spanish Insurance agencies Medicare Sales technology adoption Customer service Call center Health insurance Financial Services License Life & Health Insurance License Communication skills Entry level Administrative tasks

Full Job Description Job Description:

We are hiring a licensed Medicare insurance agent to join our in-office retention team in Boca Raton, FL. This role is focused on supporting existing Medicare clients—not cold calling. You’ll provide high-quality service and personalized guidance to help clients stay informed, satisfied, and enrolled.

Responsibilities:

Contact Medicare clients to review satisfaction and renewal options Provide guidance on Medicare Advantage, Supplement, and Prescription Drug Plans Maintain accurate records in CRM Address client questions and concerns professionally Collaborate with the team to ensure an excellent client experience

Requirements:

Active Florida Life & Health Insurance License (Required) Local to Boca Raton and available to work in-office Medicare insurance experience Customer service and phone communication skills Comfortable working with CRM tools Nice to

Have:

Bilingual (Spanish a plus) Experience in a call center or retention role

Compensation & Perks:

Salary + Bonus Opportunities Performance bonuses Flexible scheduling Opportunity for long-term growth Apply now if you’re licensed, local, and ready to grow with a high-performing team!

Job Type:

Full-time Pay:

$45,685.45 – $62,066.00 per year

Supplemental Pay:

Bonus opportunities

Work Location:

In person