Quality & Care Coordination Specialist Position Available In St. Johns, Florida

Quality & Care Coordination Specialist Flagler Family Medicine 130 Health Park Boulevard, Saint Augustine, FL 32086 Join Our Team at Flagler Family Medicine! We are a thriving family practice dedicated to providing high-quality, patient-centered care and we are looking for a Quality & Care Coordination Specialist to join our team! This position plays a critical role in supporting care delivery, improving quality performance, and ensuring patients receive timely preventive and follow-up services.

Job Summary:

The Quality & Care Coordination Specialist will coordinate patient outreach and scheduling for key services such as Annual Wellness Visits (AWVs), physical exams, and Transitional Care Management (TCM) appointments. The role also supports quality performance tracking and compliance initiatives using eClinicalWorks (eCW).

Key Responsibilities:

Patient Outreach & Scheduling:

Identify patients due for AWVs, physicals, and TCM visits using eCW. Conduct outreach via phone, portal, or mail to schedule and confirm visits. Document all scheduling and outreach efforts in eCW.

Care Coordination:

Monitor hospital discharges and ER visits for TCM eligibility. Ensure timely scheduling of follow-up visits in compliance with CMS guidelines. Coordinate with clinical staff to support continuity of care.

Quality Reporting & Performance Monitoring:

Help close care gaps related to preventive care and chronic conditions. Assist in preparing reports for internal and external stakeholders.

Job Type:

Part-time Pay:

$17.00 – $21.00 per hour Expected hours: 25 per week

Schedule:

Monday to Friday Ability to

Commute:

Saint Augustine, FL 32086 (Required) Ability to

Relocate:

Saint Augustine, FL 32086: Relocate before starting work (Required)

Work Location:

In person