Care Coordinator- Auth- Scheduling Specialist Position Available In Union, North Carolina
Tallo's Job Summary: The Care Coordinator- Auth- Scheduling Specialist in Waxhaw, NC assists patients and providers with referrals, authorizations, and scheduling. Responsibilities include coordinating care, obtaining authorizations, and educating patients on insurance coverage. This full-time position requires a high school diploma or GED, computer experience, and knowledge of insurance coverage. Customer service experience is a must.
Job Description
Care Coordinator- Auth- Scheduling Specialist
Waxhaw, NC, United States
Job ID:
147938
Job Family:
Patient Accounting/Registration
Status:
Full Time
Shift:
Day
Job Type:
Regular
Department Name:
29081025033091-Orthopedic Services
: mail
Overview
Job Summary
Assists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient’s care is coordinated.
Essential Functions
Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
May coordinate and prepare financial estimates for patients.
Obtains all authorizations needed.
Directs patients to providers in their insurance plan.
Reviews benefits and educates patient on insurance coverage.
Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
Reviews schedules and confirms schedules are accurate and time is properly allocated.
Follows up on all referrals to ensure no care gaps.
Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience and Certifications
High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.