Pet Care Operations Specialist Position Available In Richland, South Carolina

Pet Care Operations Specialist 3.8 3.8 out of 5 stars Columbia, SC 29207 About us Pet Care Operations (Patriot’s Pet Care) is a state-of-the-art pet care facility in Columbia, SC. We are demanding, customer-centric and our goal is to expand our loyal customer base while creating a myriad of opportunity for our staff in line with their goals and aspirations. We are looking for operational staff with two+ years of experience to oversee our day-to-day operations to do the following: 1.

Dog Supervision and Interaction Monitor Dog Behavior :

Closely observe dogs to ensure they are safe and comfortable in group play or individual settings. Watch for any signs of aggression, fear, or stress.

Facilitate Group Play :

Manage and supervise playgroups, ensuring all dogs are interacting appropriately. This includes intervening when necessary to prevent fights or injuries. Engage Dogs in

Play :

Keep dogs entertained and active by playing with them, tossing toys, or organizing safe group activities.

Individual Attention :

Provide individual care and attention, especially to dogs that may be shy, nervous, or require special care. 2.

Feeding and Medication Feeding :

Follow specific feeding schedules and dietary instructions provided by the owners. Ensure that each dog is fed the correct type and amount of food.

Administer Medications :

If needed, administer medications to dogs according to owner or veterinarian instructions, ensuring proper dosage and timing. 3.

Cleanliness and Sanitation Cleaning Kennels and Play Areas :

Regularly clean and sanitize kennels, play areas, and equipment to maintain a healthy and hygienic environment. This includes cleaning up waste, mopping floors, and washing bowls.

Maintain Grooming Standards :

Ensure dogs are clean and well-groomed by brushing fur, wiping paws, and sometimes bathing dogs if required. 4.

Health and Safety Monitor Health :

Observe dogs for any signs of illness, injury, or distress, such as vomiting, diarrhea, lethargy, or coughing, and report any issues to a supervisor or veterinarian.

First Aid and Emergencies :

Be prepared to provide basic first aid to dogs in case of minor injuries or emergencies and know how to respond to urgent situations.

Follow Safety Protocols :

Ensure all safety procedures are followed, including proper leash handling, securing gates, and maintaining a safe play environment. 5. Customer Service Communicate with

Pet Owners :

Provide updates to dog owners about their pet’s behavior, activities, and health. This could include giving daily reports on how the dog interacted with others or any concerns noticed.

Answer Inquiries :

Respond to questions from clients about the facility, services offered, and their pet’s experience.

Check-In/Check-Out Procedures :

Assist with the check-in and check-out of dogs, ensuring proper records are kept regarding feeding schedules, special instructions, and emergency contact information. 6.

Record-Keeping Maintain Records :

Keep detailed records of each dog’s behavior, health, feeding schedule, and any incidents that occur during their stay.

Track Medications and Special Instructions :

Ensure that medication administration and any special care instructions are properly documented and followed. 7. Facility Maintenance Ensure a

Clean and Safe Environment :

Assist in the overall cleanliness and maintenance of the facility, including organizing supplies, repairing equipment, and ensuring play areas are secure.

Laundry and Bedding :

Wash and replace bedding, towels, and other materials used in kennels or daycare areas. 8. Training Assistance (Optional)

Basic Commands :

In some facilities, attendants may help reinforce basic obedience commands such as sit, stay, and come.

Behavioral Support :

Help dogs with behavioral issues integrate into group play by using training techniques recommended by a supervisor or trainer. 9.

Enrichment and Mental Stimulation Provide Mental Stimulation :

Ensure dogs have mental stimulation throughout the day, including puzzle toys, treat-dispensing toys, or structured play activities.

Offer Quiet Time :

Ensure that dogs have adequate rest periods, especially after vigorous play, to avoid overstimulation. 10. Teamwork and Cooperation Work with

Colleagues :

Coordinate with other attendants and staff members to ensure seamless care, handle larger groups of dogs, and address any issues that arise. Assist in

Special Events :

Help with events such as dog parties, adoption events, or facility tours, if applicable. • Key Skills for

Pet Care Operation Specialists:

•

Patience and Compassion :

A genuine love for animals and the patience to handle dogs of all temperaments.

Physical Stamina :

Ability to be on your feet for long periods, handle physical tasks like cleaning, and manage active dogs. Attention to

Detail :

Close observation skills to monitor health, behavior, and feeding instructions.

Communication :

Strong communication skills to effectively update pet owners, work with colleagues, and follow instructions.

Problem-Solving :

Ability to handle behavioral issues, respond to emergencies, and keep a calm demeanor under stress.

Job Types:

Full-time, Part-time Pay:

$18,000.00 – $21,840.00 per year

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Professional development assistance

Shift:

Day shift

Supplemental Pay:

Tips Work Days:

Weekends as needed

Work Location:

In person