Road Logistics Customer Care Specialist FO-CC Position Available In Shelby, Tennessee

It’s more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ You as Road Logistics Customer Care Specialist is to provide exemplary customer service to our customers, clients, and vendors while meeting and exceeding department metricsm with your strong critical thinking and planning ability, flexibility to work in a fast-paced environment and the ability to dive into the details. You will be interacting with other departments within the company. How you create impact With your Expertise Knowledge in LTL, cubic capacity, you will work on LTL and FTL spot quotes Determining the best mode based on transit, cost and volume Perform daily planning of freight to maximize utilization and profit for our clients Process files according to all policies and procedures and s trive to meet customers SLAs and KPIs Perform solutions for any logistics non-conformities and p rovide support and assistance to operational teams in task-based matters Participate in various initiative in the spirit of continuous process and/or policy improvements Knowledge of TMS Load building as well as report building and formatting Enter orders, audit, update databases, keeping accurate records of relevant activities Analyze data and consider performance modifications and implement improvements Comply with all regulations, laws, policies Collaborating with shippers/receivers, carriers, and dispatchers to manage scheduled pick ups and drop-offs Maintaining current knowledge of market trends in the transportation marketplace What we would like you to bring HS Diploma/Bachelor’s degree in supply chain management or similar field 3+ years of experience in a similar role from Freight Forwarding Industry is preferred 2+ years of experience in handling

FTL, LTL

spot quotes with high volumes is preferred Advanced computer skills, including full proficiency with Microsoft Office Suite (Excel) Strong attention to detail and organizational skills What’s in it for you There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1 Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Who we are Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.