Child and Adolescent Program Assistant Position Available In DeKalb, Georgia

Child and Adolescent Program Assistant 3.3 3.3 out of 5 stars 3110 Clifton Springs Road, Decatur, GA 30034 Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff. Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. Under general supervision, performs a variety of clerical support functions of a program, administrative, perform clerical duties a few specialized clerical functions, requiring significant knowledge of program operations, policies, and procedures. May act as the coordinator of a program operation or process.

DUTIES AND RESPONSIBILITIES

Regularly contacting guardians via phone and email Answering the phone and responding to requests Protecting patients’ rights through strong adherence of HIPPA regulations Excellence in communication skills, both verbal and written Coordinating scheduling for school -based clinicians Supporting the departmental operations including ordering supplies and materials needed for C&A staff Coordinating programmatic operations including working with vendors, school and court personnel, and any other relevant stakeholders Ability to carry out various administrative tasks including maintaining programmatic reports and ensuring insurance eligibility is updated

MNIMUM REQUIREMENTS

High School Diploma or equivalent Professional front office etiquette Pleasant demeanor Ability to multitask Excellent communication Skills Organization skills Data entry skills Minimum of 1 years of front desk experience in a medical office or hospital setting Previous experience with Electronic Medical Records Proficiency in computer program applications and basic office equipment Strong data entry skills with the ability to type a minimum of 45 wpm

PREFERRED QUALIFICATIONS

Prior experience working in a mental health environment Completion of a Medical Administrative Assistant program Experience with AVATAR electronic medical record software

WORKING CONDITIONS

Required to work form 8:15am until 5:00pm, staff are required to learn all aspects of the Front Desk process and carry out other jobs duties as needed. Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey. Claratel is an Equal Employment Opportunity Employer (EOE). It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination Claratel Behavioral Health participates in E-Verify (

Company ID:

226305)