Program Assistant – Health Clinic Position Available In Fulton, Georgia

Program Assistant – Health Clinic Our House, Inc – 3.8 Atlanta, GA Job Details Full-time $17.85 – $19.83 an hour 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Employee discount Life insurance Retirement plan Qualifications Bilingual Spanish CPR Certification Medicaid billing Medical software BLS Certification English Clinic experience Certified Patient Care Technician/Assistant Health clinics High school diploma or GED Front desk experience (1-2 years) Front desk Office management 1 year Associate’s degree CNA Medical receptionist Entry level Full Job Description Job Overview We are seeking a dedicated and proactive Program Assistant to support our team in various administrative and programmatic tasks.

Position Summary:

The Program Assistant – Health Clinic ensures that clients are appropriate for services, adequately registered and checked in for their visit, and will support all front office operations for our clinics. The Program Assistant will participate in a collaborative practice environment and contribute to program development and quality improvement.

Duties and Responsibilities:

Administration

• Verifies client eligibility at each visit.
• Documents eligibility and insurance status in the EHR.
• Verifies & Documents Medicaid insurance status in EHR
• Completes client registration & Check-In in the EHR.
• Ensures required forms are signed by client including consents, releases, and discharge documents.
• Manages Walk-In list and waiting room capacity.
• Assist clients and providers with client check-out.
• Answers phone calls and addresses client inquiries.
• Notifies providers of follow-up phone calls, as needed.
• Receives and processes mail and deliveries for clinic.
• Schedules lab pick-ups.
• Follows up on provider referrals for care coordination, as needed.
• Schedules and verifies client appointments.
• Performs opening & closing procedures for clinic.
• Trains and oversees volunteers.
• Assists the Director of Health Programs with program projects.
• Addresses patient and provider inquiries via phone, text, and/or email.
• Inventories and orders necessary supplies.
• Utilizing interpreter services as needed.
• Receiving and sending medical records requests.
• Coordinates with administrative staff at partner organizations.
• Processes medical records requests.
• Assists with Medicaid billing procedures. Clinical
• Participates in continuing education activities.
• Enters documentation in EHR.
• Processes lab specimens.
• Direct Patient Care as needed.

Qualifications:

Education

• Minimum of a High School Diploma required.
• Associate’s degree in a health-related field and MA, CNA, or PCT certification preferred. Experience
• One year of experience in a healthcare care setting as a receptionist, unit clerk, or office manager required.
• Prior experience working with vulnerable populations in a healthcare setting or in a free/charitable clinic preferred.
• Prior experience with Medicaid billing preferred.
• Bilingual in English and Spanish strongly preferred. Certification/Licensure
• Current American Heart Association Basic Life Support for Healthcare Providers (CPR) Certification required.

Health Requirements:

• Must comply with any additional health screenings or vaccinations required by Our House or other regulatory agencies.
• All Our House employees are required to be fully vaccinated to ensure the health and safety of both clients and staff.
• Official Immunization Records including completed series with immunization against o Hepatitis B o Tetanus & Diphtheria o Measles, Mumps, Rubella o Pneumococcal
• Tuberculosis Testing (One of the following within the past 12 months or less) o Purified Protein Derivative (PPD) tuberculin skin test o T-Spot o QuantiFERON Gold o

Chest X-ray Work Environment:

• Team-oriented environment with regular communication across departments.
• Fast-paced, collaborative, and service-oriented, supporting both internal staff and organizational initiatives.
• Work is primarily performed in a clinical setting with exposure to potential health risks, including infectious diseases.

Job Type:

Full-time Pay:

$17.85 – $19.83 per hour Expected hours: No more than 40 per week

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person