Program Assistant Position Available In Ontario, New York

Program Assistant 2.8 2.8 out of 5 stars Geneva, NY 14456 Job Information Date Opened 06/16/2025 Job Type Full time Industry Social Services Work Experience 1-3 years Salary $19.23-$21.15 City Geneva State/Province New York Country United States Zip/Postal Code 14456 About Us Valid Job Description

WHO WE ARE

: The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Position Summary:

Program Assistant provides administrative and programmatic support to the Youth Assertive Community Treatment (ACT) Team. This role is essential in helping coordinate services for youth with serious emotional disturbances, ensuring efficient communication among team members, and assisting with documentation, scheduling, and community-based coordination. The Program Assistant helps maintain the overall organization and effectiveness of the program to support high-quality, person-centered care.

Responsibilities:

Provide administrative support to the Youth ACT Team, including scheduling appointments, managing calendars, and preparing meeting materials. Maintain accurate and timely documentation, including client records, progress notes, and team communications in accordance with OMH and agency policies. Serve as a liaison between families, providers, and team members to ensure timely follow-up and coordination of services. Assist with data entry, tracking referrals, and compiling reports for internal use and state compliance requirements. Organize transportation logistics and support coordination for youth and family appointments when needed. Monitor inventory of program supplies and assist with ordering and organizing materials for team activities. Support staff in coordinating care team meetings, family engagement events, and community-based outreach activities. Ensure confidentiality and adherence to all relevant privacy standards in all communications and documentation

Requirements Education:

High School Diploma required Associate’s degree preferred

Experience:

At least 1-3 years of experience as a clerical assistant or in healthcare customer service required Driver’s License and ability to maintain insurability throughout employment required Benefits Full Time Student Loan and Tuition Reimbursement Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Part Time Student Loan and Tuition Reimbursement Employee Assistance Program Opportunities for

Professional Development EEO Statement:

Children’s Home is proud to be an Equal Opportunity Employer that embraces and supports diversity, as it benefits the youth and families we work with. We have created an inclusive and mutually respectful environment for all employees. We seek quality employees that want to be part of a collaborative team and make our mission of partnering with youth and families their long-term goal.