Program Assistant Position Available In Providence, Rhode Island

Program Assistant

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

DESCRIPTION

Job Title:

Program Assistant

Department:

MaturityWorks

Reports To:

Career Counselor

Classification:

Non-Exempt

Status:

Part-time

Hourly Rate:

$20-25 per hour•SUMMARY
The Program Assistant will support the Career Counselor and the program under the MaturityWorks program in Providence, RI. The Program Assistant supports the program through a variety of activities, including, but not limited to, review of participant eligibility, database management and file maintenance, employer outreach, processing payroll documentation, and general customer service. The Program Assistant must acquire working knowledge of grant/program requirements and services in order to they can assist staff with a variety of functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:
Ensure completeness and accuracy of participant eligibility and financial assistance files prior to submission to the Career Counselor for approval; process and file approved files.
Assist staff with the preparation, review, and reconciliation of program-required reports.
Coordinate weekly conference calls and monthly meetings for both line staff and managers.
Reserve rooms, prepare meeting packages, and take meeting notes.
Develop and maintain the tracking log in accordance with grant/program parameters to ensure timely submission of required reports by program staff.
Assist staff with scheduling participant appointments, conduct follow-up and communications as required.
Respond to program inquiries received and convey information to the appropriate staff member.
Conduct employer follow-ups and assist with employer engagement.
Implement participant engagement strategies to support employment retention and facilitate connection to support services.
Monitor participant durational limits and notify staff when preparation needs to begin for participant exits.
Collection and reconciliation of participant timesheets and submission to the finance department.
Review participant intake and recertification documentation for compliance with grant requirements and implement data validation.
Proactive and focused support of the MaturityWorks team and Program Manager on a day-to-day basis with accuracy, efficiency and the ability to multitask being essential.
Maintains common office equipment, schedules maintenance and repairs as needed.
Perform other duties as assigned by supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following.
General logistics support for MaturityWorks program.
Compiles and analyzes information and data regarding the grant for programmatic reports.
Acts as a subject matter expert with the capability to respond to inquiries from participants, partners, employers, and members of the community.

SUPERVISORY RESPONSIBILITIES

Responsible for own work and not required to direct or supervise other personnel, but may occasionally instruct or show another employee how to perform specific tasks.

QUALIFICATIONS

to perform this job successfully: an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to work with and support a diverse customer base
Ability to understand and interpret the SCSEP Data Collection Handbook
Excellent customer service skills
Ability to define problems, collect data, establish facts and draw valid conclusions
Accurate, with strong written and verbal skills
Works well in a fast-paced and ever-changing environment
EDUCATION and/or

EXPERIENCE

An Associate’s Degree or 1-year related experience, and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

The ability to understand more advanced computer skills and be proficient in the advanced knowledge of software such as: Efforts to Outcomes, SCSEP Performance and Results Database, Microsoft Word, Excel, PowerPoint, Access.

OTHER SKILLS AND ABILITIES

Bilingual (Spanish) is desirable.

POSITION REQUIREMENTS FULL-TIME/PART-TIME

Part-Time

TRAVEL REQUIREMENTS EXEMPT/NON-EXEMPT

Non-Exempt

LOCATION

NetWORKri center