Document Automation Technician (EMS) Position Available In Duval, Florida

Document Automion Technician (EMS) Department of Defense Defense Logistics Agency Summary See below for important informion regarding this job. Overview Accepting applicions Open & closing des 06/20/2025 to 06/29/2025 Salary $49,960

• $64,952 per year Pay scale & grade GS 7 Locion 1 vacancy in the following locion: Jacksonville, FL 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Occasional travel
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent
• Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 7 Job family (Series) Supervisory stus No Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number DLADocSvcs-25-12753268-MP Control number 839181500 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement.

Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses relocing under PCS orders or whose spouse is 100% disabled or died while on active duty. Clarificion from the agency “Agency” means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Assigned to the DLA Document Services Equipment Management Solutions (EMS) Processing Center (EPC) and reports to the EPC Branch Chief. Works closely with the EPC Asset and Funding Specialists, as well with the assigned EPC Order Specialistsand EPC Branch Chief, on a daily basis to post EMS assets into the DLA Enterprise Business System (EBS), ensuring accuracy of each entry. Performs a variety of key administrive duties associed with the execution of the EMS Program with an emphasis on Accounts Receivable (AR) management processes. Works independently within the DLA Enterprise Business System (EBS) for managing the administrive responsibilities of EMS billing, funding, and asset management processes. Sends and receives EMS customer renewal packages requesting funding from the customer, and ensures all assets are fully funded on time. Reviews funding balances and returns unused funding to customer. Works with EPC EMS Funding and Asset Master Specialist to prevent EMS accounts receivable from aging over 90 days. Reconciles customer accounts as needed or as directed. Maintains off-line Excel spreadsheet or dabase for all funding of assets. Manually crees sales orders for purchases and all other billing not automically genered by the EBS system. Participes in conference calls with the assigned EPC Branch team as required in support of addressing customer concerns, da analysis and meeting overall EMS program objectives. Resolves customer billing issues and seeks assistance on the more complex/difficult issues from the EPC Order Specialist and EPC Branch Chief level when needed. Day to day communicions with customers to resolve any issues th may arise. Requirements Conditions of Employment Must be a U.S. citizen

Tour of Duty:

Set Schedule Security Requirements:

(Non-Critical Sensitive) Appointment is subject to the completion of a favorable suitability or fitness determinion, where reciprocity cannot be applied; unfavorably adjudiced background checks grounds for removal. Fair Labor Standards Act (FLSA):

Non-Exempt Selective Service Requirement:

Males born after 12-31-59 must be registered or exempt from Selective Service.

Recruitment Incentives:

Not Authorized Bargaining Unit Stus:

Yes Qualificions To qualify for a Document Automion Technician (EMS), your resume and supporting documention must support: A.

Specialized Experience:

One year of specialized experience th equipped you with the particular competencies to successfully perform the duties of the position and is directly in or reled to this position. To qualify the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military, or prive sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualificions, and any other regulory requirements by the cut-off/closing de of the announcement.

Creditable specialized experience includes:

Resolving customer billing issues, including the return of unused customer funds. Assisting with the contractual process of Equipment Management Solutions (EMS)

• OR•B.

Educion:

As a general rule, educion is not creditable above GS-5 for most positions covered by this standard; however, gradue educion may be credited in those few instances where the gradue educion is directly reled to the work of the position Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Educion Are you using your educion to qualify? You MUST provide transcripts or other documention to support your educional claims.

Unless otherwise sted:

Unofficial transcripts are acceptable time of applicion.

GRADUATE EDUCATION

One academic year of gradue educion is considered to be the number of credits hours th your gradue school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your gradue school’s definition of one year of gradue study, 18 semester hours (or 27 quarter hours) should be considered as sisfying the requirement for one year of full-time gradue study.

FOREIGN EDUCATION

If you are using educion completed in foreign colleges or universities to meet the qualificion requirements, you must show th the educion credentials have been evalued by a prive organizion th specializes in interpretion of foreign educion programs and such educion has been deemed equivalent to th gained in an accredited U.S. educion program; or full credit has been given for the courses a U.S. accredited college or university. Additional informion For Important General Applicant Informion and Definitions go to:

Reemployed Annuitants:

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found : Informion for Veterans is available : . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official de of retirement.

Drug-Free Workplace:

The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentively selected for DLA employment in a testing designed position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designed positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency’s Drug Free Workplace Plan’s drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opies (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone.

ADVISORY

By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana. Interagency Career Transition Assistance Program ( ICTAP ): If you are an eligible ICTAP applicant you may apply for special selection over other candides for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be red a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separion notice; a “Notice of Personnel Action” (SF-50) documenting separion; an agency certificion th you cannot be placed after injury compension has been termined; an OPM notificion th your disability annuity has been termined; OR a Military Department or Nional Guard Bureau notificion th you are retired under 5 U.S.C. 8337(h) or 8456. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above. The assessments for this job will measure the following

Competencies:

System Administrion Customer Service Communicion Once the applicion process is complete, a review of your resume and supporting documention may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The ring you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background mches the competencies required for this position. If your resume and/or supporting documention is reviewed and a determinion is made th you have infled your qualificions and or experience, you may lose considerion for this position. Please follow all instructions carefully. Errors or omissions may affect your ring. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have

• whether you’re a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. To apply for this position you must provide a complete Applicion Package.

Each Applicion Package MUST include:

Your Resume listing work schedule, hours worked per week, des of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted reviewed for the qualificions and referred for selection considerion if eligible.

IMPORTANT NOTE

Ensure th your resume does not contain any specialized characters, fonts, typefaces or formting (e.g. tables, macros, etc.). It is also recommended th you convert/save your resume as a PDF prior to taching to your applicion. Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: . Priority Placement Program (PPP) DoD Military Reserve/Nional Guard Preference, and eligible Technicians receiving disability retirement : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD MR/NG or Technician Disability Retirement” eligibility. If you are claiming preference and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MR/NG or technician receiving disability retirement, you must submit the following supporting documents with your applicion package: “Military Reserve and Nional Guard Technician PPP Self-Certificion Checklist” and copies of the approprie documention, such as the notificion letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and th you have completed least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.

• or•”Military Reserve and Nional Guard Technician Disability PPP Self-Certificion Checklist” and copies of the approprie documention, such as the notificion letter you received th stes you are no longer eligible for Reserve membership due to a service-connected disability.

NOTE :

By using either of these eligibilities, you certify th you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP) : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD Military Spouse Preference (MSP)” eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your applicion package: Spouse’s Permanent Change of Stion (PCS) orders; Marriage Certifice or License; ; Veterans’ Preference documention (e.g., DD-214, VA Letter, Stement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable informion to verify: Residency within the commuting area of your sponsor’s permanent duty stion (PDS); proof of marriage to the active duty sponsor; proof of military member’s active duty stus; and other documention required by the vacancy announcement to which you are applying.

NOTE:

Previous federal employees must also submit the following additional documention: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 informion, and documention of performance ring of record (ded within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocing to the military sponsor’s current duty stion. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP) : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD Retained Grade Preference (RGP)” eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you referred to the hiring manager as a priority applicant. Informion and required documention for claiming RGP may be found the General Applicant Informion and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your applicion package: a signed Retained Grade PPP Self-Certificion Checklist ( ); a copy of your Notificion of Personnel Action (SF-50) effecting the placement in retained grade stus; or a copy of the notificion letter you received regarding the RIF or classificion downgrade. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section. The complete applicion package must be submitted by 11:59 PM (EST) on the closing de to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your USAJOBS account, , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to . Agency contact informion DLA Disposition Svcs POC Phone Address DLA Document Services 5404 J Avenue Bldg 404 New Cumberland, PA 17070 US Next steps Once you successfully complete the applicion process, you will receive a notificion of receipt. Your applicion package reviewed to ensure you meet the basic eligibility and qualificions requirements, and you will receive a notificion. A review may be completed of your online questionnaire and the documention you submitted to support your responses. Applicants th are found among the most highly qualified may be referred to the hiring official for considerion, and you will receive a notificion of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notificion of the decision. If interviews are conducted, DLA uses a technique called . Be sure to check your USA Jobs account for your notificion updes. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents To apply for this position you must provide a complete Applicion Package.

Each Applicion Package MUST include:

Your Resume listing work schedule, hours worked per week, des of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted reviewed for the qualificions and referred for selection considerion if eligible.

IMPORTANT NOTE

Ensure th your resume does not contain any specialized characters, fonts, typefaces or formting (e.g. tables, macros, etc.). It is also recommended th you convert/save your resume as a PDF prior to taching to your applicion. Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: . Priority Placement Program (PPP) DoD Military Reserve/Nional Guard Preference, and eligible Technicians receiving disability retirement : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD MR/NG or Technician Disability Retirement” eligibility. If you are claiming preference and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MR/NG or technician receiving disability retirement, you must submit the following supporting documents with your applicion package: “Military Reserve and Nional Guard Technician PPP Self-Certificion Checklist” and copies of the approprie documention, such as the notificion letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and th you have completed least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.

• or•”Military Reserve and Nional Guard Technician Disability PPP Self-Certificion Checklist” and copies of the approprie documention, such as the notificion letter you received th stes you are no longer eligible for Reserve membership due to a service-connected disability.

NOTE :

By using either of these eligibilities, you certify th you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP) : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD Military Spouse Preference (MSP)” eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your applicion package: Spouse’s Permanent Change of Stion (PCS) orders; Marriage Certifice or License; ; Veterans’ Preference documention (e.g., DD-214, VA Letter, Stement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable informion to verify: Residency within the commuting area of your sponsor’s permanent duty stion (PDS); proof of marriage to the active duty sponsor; proof of military member’s active duty stus; and other documention required by the vacancy announcement to which you are applying.

NOTE:

Previous federal employees must also submit the following additional documention: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 informion, and documention of performance ring of record (ded within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocing to the military sponsor’s current duty stion. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP) : In order to receive this preference, you must choose to apply using the “Priority Placement Program, DoD Retained Grade Preference (RGP)” eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you referred to the hiring manager as a priority applicant. Informion and required documention for claiming RGP may be found the General Applicant Informion and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your applicion package: a signed Retained Grade PPP Self-Certificion Checklist ( ); a copy of your Notificion of Personnel Action (SF-50) effecting the placement in retained grade stus; or a copy of the notificion letter you received regarding the RIF or classificion downgrade. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section. The complete applicion package must be submitted by 11:59 PM (EST) on the closing de to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your USAJOBS account, , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to . Agency contact informion DLA Disposition Svcs POC Phone Address DLA Document Services 5404 J Avenue Bldg 404 New Cumberland, PA 17070 US Next steps Once you successfully complete the applicion process, you will receive a notificion of receipt. Your applicion package reviewed to ensure you meet the basic eligibility and qualificions requirements, and you will receive a notificion. A review may be completed of your online questionnaire and the documention you submitted to support your responses. Applicants th are found among the most highly qualified may be referred to the hiring official for considerion, and you will receive a notificion of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notificion of the decision. If interviews are conducted, DLA uses a technique called . Be sure to check your USA Jobs account for your notificion updes. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 06/20/2025 to 06/29/2025 Salary $49,960

• $64,952 per year Pay scale & grade GS 7 Locion 1 vacancy in the following locion: Jacksonville, FL 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Occasional travel
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent
• Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 7 Job family (Series) Supervisory stus No Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number DLADocSvcs-25-12753268-MP Control number 839181500 .

, .