Product Support Specialist Position Available In Seminole, Florida

Tallo's Job Summary: The Product Support Specialist position at Electronic Locksmith Inc. involves repairing and testing electronic/mechanical devices, providing technical support to customers, and collaborating with the engineering team. The role requires a minimum of 1 year of technical support or repair experience, familiarity with customer/technical support by phone, and the ability to work well in a team. The position is full-time with a pay rate of $20.00-$21.00 per hour, along with benefits such as 401(k) matching, health insurance, and paid time off.

Company:
Electronic Locksmith
Salary:
$42640
JobFull-timeOnsite

Job Description

Product Support Specialist Electronic Locksmith Inc. 540 Cooper Oaks Court, Apopka, FL 32703

Tech Support/Repair Technician Job Description:

We are seeking a Repair/Technical Support Technician to join our team! You will repair and test electronic/mechanical devices and assist customers with their technical support needs.

Responsibilities:
  • Work with engineering team
  • under EOL supervision
  • Repair both electronic and mechanical devices
  • Assist customers with troubleshooting and resolving issues with electronic locks/access control systems by phone
  • Keep accurate repair records
  • Maintain a clean and orderly work area
Experience and Qualifications:
  • Minimum 1 year previous experience in technical support OR Minimum 1 year previous experience in electronic/ electrical/ mechanical repairs
  • Familiarity with customer/ technical support by phone
  • will train (bilingual preferred)
  • Familiarity with hand and power tools and basic test equipment
  • Ability to handle physical workload
  • Ability to work well in teams
  • Ability to thrive in a fast-paced environment
Education:

High School Diploma

  • Required Associate Degree in Electronics

Preferred Job Type:
Full-time Pay:

$20.00

  • $21.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person

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