Product Support Specialist Position Available In Seminole, Florida
Tallo's Job Summary: The Product Support Specialist position at Electronic Locksmith Inc. involves repairing and testing electronic/mechanical devices, providing technical support to customers, and collaborating with the engineering team. The role requires a minimum of 1 year of technical support or repair experience, familiarity with customer/technical support by phone, and the ability to work well in a team. The position is full-time with a pay rate of $20.00-$21.00 per hour, along with benefits such as 401(k) matching, health insurance, and paid time off.
Job Description
Product Support Specialist Electronic Locksmith Inc. 540 Cooper Oaks Court, Apopka, FL 32703
Tech Support/Repair Technician Job Description:
We are seeking a Repair/Technical Support Technician to join our team! You will repair and test electronic/mechanical devices and assist customers with their technical support needs.
Responsibilities:
- Work with engineering team
- under EOL supervision
- Repair both electronic and mechanical devices
- Assist customers with troubleshooting and resolving issues with electronic locks/access control systems by phone
- Keep accurate repair records
- Maintain a clean and orderly work area
Experience and Qualifications:
- Minimum 1 year previous experience in technical support OR Minimum 1 year previous experience in electronic/ electrical/ mechanical repairs
- Familiarity with customer/ technical support by phone
- will train (bilingual preferred)
- Familiarity with hand and power tools and basic test equipment
- Ability to handle physical workload
- Ability to work well in teams
- Ability to thrive in a fast-paced environment
Education:
High School Diploma
- Required Associate Degree in Electronics
•
Preferred Job Type:
Full-time Pay:
$20.00
- $21.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift
Work Location:
In person
