Repair Options Specialist Position Available In Cobb, Georgia

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As a Repair Options Specialist, you will be responsible for the development of repair option event pricing using the Repair Options BUILDER. This role supports the Service Operations Manager with customizing CSA contracts and establishing and maintaining standard jobs. You will also assist other service managers with repair standards and quoting.

Primary Responsibilities:

Develop repair option templates (service segments with parts lists) using Repair Options BUILDER software Maintain machine specific repair option data. Validate repair option standards throughout the dealership by querying our repair history and standard jobs. Interface with Service Management for product and service feedback that impacts repair option development Maintain high volume/low complexity/low risk price material (e.g. PM) for sales representatives Train persons to use Repair Option BUILDER Assist Service Operations Manager with developing and customizing CSA prices Develop and produce Repair Option and Standard Jobs reports, as required

Additional Responsibilities:

Participate in required safety program, and work in a safe manner Complete additional tasks as assigned by management

Who We Are Looking For:

To be successful in this position you should have prior Caterpillar technical experience and be proficient with Microsoft Excel. This position also requires someone who is detail-oriented and enjoys working in a team environment.

Education/Experience:

High school diploma or equivalent.

Required Qualifications/Skills:

Caterpillar technical experience a plus but not required. Proficient use of Microsoft Excel required. Knowledge of Microsoft Query a plus.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

Safety:

We value the lives and health of our team and customers above all else.

Integrity:

We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.

Teamwork:

We work as one across our organization for the benefit of our customers. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities