Warranty Technician Position Available In Rutherford, Tennessee

Warranty Technician Canaan Builders Murfreesboro, TN Job Details Full-time $55,000•$75,000 a year 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications CPA Customer service Mid-level High school diploma or GED Analysis skills Driver’s License Electrical experience Bachelor’s degree Plumbing Cost accounting QuickBooks Construction Accounting Communication skills Full Job Description

JOB SUMMARY

We are seeking a detail-oriented and experienced Warranty Technician to lead our pool construction efforts across warranty related maintenance and repair needs. The Warranty Technician plays a vital role in ensuring the long-term satisfaction of our clients by addressing maintenance and repair needs for pools and associated equipment. This position is responsible for promptly diagnosing and resolving issues that arise during the construction and warranty periods, maintaining the functionality and aesthetic appeal of our clients’ pools. The Warranty Technician demonstrates technical expertise, exceptional customer service, and a commitment to upholding the quality standards of Canaan Builders.

WHO WE ARE

Canaan Builders is a premier pool and luxury home builder based in Murfreesboro, TN, specializing in high-end renovations, custom homes, and luxury exterior transformations. With a reputation built on quality craftsmanship and client satisfaction, we are seeking a dynamic and experienced Warranty Technician to join our growing team and help homeowners bring their dream spaces to life. Canaan Builders is a young, dynamic, and fast-paced company driven by a mission to align our personal, professional, and financial goals with company success. We’re seeking talented individuals with the same drive and passion to make a significant impact in the luxury building industry.

OUR VALUES

Our values are the foundation of who we are and what fuels our daily work. We use them as a standard for hiring, performance, promotions, and reviews. Upholding these values is essential for fitting into our culture at Canaan Builders.

TRANSPARENT

•Assume nothing; prioritize openness and honesty in all communications.

HIGH STANDARDS

•We operate at an exceptionally high level. While this isn’t for everyone, we hold our bar high and won’t lower it.

COMMITMENT

•Commit to owning standards that surpass your current capabilities. We stay on the offensive, always. COURAGE•Embrace challenges outside your comfort zone, continually adapting and evolving.

CAPABILITY

•Adopt a growth mindset, continually developing new skills to achieve excellence.

CONFIDENCE

•Commitment drives mastery, which leads to a confident, elevated standard. WIN•We’re in a battle for results daily. The job’s not done until it’s done right. DUTIES Complete service projects in a timely manner; ensuring quality repair and proactive approach to problem solving Deliver exceptional customer service to all clients needing repair, contributing to overall business objectives through obtainment of 5 star google reviews Perform warranty repairs and maintenance on pools, including equipment, plumbing, electrical systems, and surface treatments, as required by client warranty agreements. Identify issues, diagnose problems, and implement effective solutions to restore pools to their optimal condition. Communicate effectively with clients to schedule warranty service appointments, understand their concerns, and explain the repairs or maintenance performed. Utilize your knowledge of pool construction, systems, and equipment to diagnose and repair issues accurately and efficiently. Collaborate with other team members to leverage collective expertise in resolving complex technical challenges. Document all work performed, including repairs made, parts replaced, and any additional recommendations for maintenance or improvements. Provide detailed reports and updates to the warranty department and project managers to track the progress of warranty service. Ensure that all warranty repairs and maintenance are performed to the highest quality standards, meeting both company guidelines and client expectations. Maintain an organized inventory of necessary tools, equipment, and replacement parts needed for warranty service appointments. Adhere to safety protocols and guidelines during all warranty service activities, promoting a safe work environment for yourself and others. Stay up-to-date with the latest industry trends, techniques, and equipment related to pool construction and maintenance. Actively pursue growth personally, professionally, and financially. Challenge the status quo to drive company growth toward excellence. Competencies Strong knowledge of pool systems, equipment, plumbing, and electrical components. Excellent troubleshooting skills to identify and diagnose issues accurately. Effective communication and interpersonal abilities, with a customer-centric approach. Detail-oriented mindset to document work and provide clear reports. Ability to work independently, manage time effectively, and prioritize tasks. Physical stamina to perform physical tasks and lift heavy equipment. Commitment to safety protocols and guidelines. Valid driver’s license and reliable transportation. Positive attitude and willingness to learn and adapt in a dynamic work environment. Experience High School Diploma or Equivalent (GED) required; with equivalent experience Pool Experience Plumbing Experience Advanced Construction expertise (required); pool industry experience (preferred) Valid driver’s license Strong team player with excellent communication skills and attention to detail. Ability to work collaboratively across departments. Join our team as a Warranty Technician where you can leverage your expertise to contribute to our company’s success while advancing your career in a dynamic environment.

Job Type:

Full-time Pay:

$55,000.00•$75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Murfreesboro, TN 37128 (Required) Ability to

Relocate:

Murfreesboro, TN 37128: Relocate before starting work (Required)

Work Location:

In person