Field Tech Engineer/Deskside Support Position Available In Miami-Dade, Florida
Tallo's Job Summary: Field Tech Engineer/Deskside Support at Cogent Infotech in Miami, FL. Responsible for installing, repairing, and maintaining hardware and software on customer premises. Collaborates with team members to ensure timely service delivery. Provides advanced maintenance and technical support to improve overall service quality. Full-time position for 8+ months. Equal opportunity employer encouraging diverse applicants.
Job Description
Field Tech Engineer/Deskside Support
Job title: Sr. Tech Field Engineer
Location:
Miami, FL 33133
Duration:
8+ Months
Onsite Role
About Cogent Infotech:
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Ensures systems operate as designed and are maintained and/or upgraded per requirements.
Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
Provides the full range of Field Engineering support for an assigned base of large / complex clients.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including low-complexity installation activities.
Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Equal Opportunity & Inclusion Statement
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to= creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you re excited about this role but don t meet every requirement, we still encourage you to apply.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10122560
Position Id:
8663347
