Position Available In [Unknown county], Georgia

VPP Jr. Project Engineer
Full Time
Professional
Remote, GA, US
2 days ago

Requisition ID:

1270 Virtual Power Plant – Jr. Project Engineer (Texas)

Position Summary:

The Jr. Project Engineer is the technical field account representative and troubleshooting expert for the sonnen product. While working primarily in the field, our Jr. Project Engineers must have a deep understanding of the sonnen product, its application in the field, and how to resolve problems with hardware and software related errors. In addition, the Jr. Field Engineer will perform project and partner management tasks as well as support functions on VPP sites assigned. Under the direction of their direct supervisor, the Jr. Project Engineer will be responsible for implementing strategies and resolutions related to field technical services and accounts. This is a heavy travel within the Texas area, with up to 75% of daily time in the field. On site, the Field Engineer will assist with technical training, system design implementation, system installations, problem troubleshooting and resolution.

Key Responsibilities:

Travel to visit partners throughout Texas with light duties throughout the United States Support internal team with technical training, installation and design support, and system troubleshooting
Resolve technical cases assigned by the engineer’s direct supervisor, using all available tools to solve problems and maintain high customer satisfaction
Answer incoming phone calls and email from our partners, support the inside operational staff, guiding them to resolve issues, and providing general support
Project related management duties on assigned sites
Maintain key documentation as it relates to projects and ongoing activities
Maintain relationships with our Sales Engineering team to ensure growing product expertise and escalation support as required
Utilize Salesforce and other designated tools to document relevant call activity to ensure proper data capture, issue tracking, and customer-specific activities
Other duties as necessary to ensure high quality, proactive, customer focused service

Qualifications:

2+ years of technical product experience within solar, batteries, electronics, or technology industries
2+ years of experience in residential / commercial construction industries, emphasis on project management and partner support Strong oral and written skills and interpersonal communication skills Must have direct, hands-on experience working with power electronics and/or electrical installations
Proven track record in team management and time bound, high quality production projects
“Problem Solver” mentality. Someone who loves to understand and resolve difficult problems
Highly organized with the ability to clearly convey thoughts, schedules, generate reports, and update the team as required
Ability to understand complicated technical information and communicate such information to non-experts
Enthusiasm, creativity, and a desire to learn
Intelligent, accountable, and self-assured mentality with a strong work ethic.

Preferred Qualifications:

Bachelor’s degree in business or technical related field
Strong interests in technology, renewable energy, and/or energy storage Virtual Power Plant – Jr. Project Engineer (•Interested in applicants from UTAH)

Position Summary:

The Jr. Project Engineer is the technical and troubleshooting expert for the sonnen product. While working primarily in the field, our Jr. Project Engineer must have a deep understanding of the sonnen product, it’s application in the field, and how to resolve problems. In addition, the Jr. Project Engineer will perform project management and support functions on VPP sites under construction. Under direction of their direct supervisor, the Jr. Project Engineer will be responsible for helping to develop, collaborating, and directing sonnen related aspects of VPP project construction. This is a heavy travel position, with up to 75% travel to sites in California and Utah as required. On site, the Jr. Project Engineer will assist with technical trainings, system design, system installations, problem troubleshooting and resolution.

Key Responsibilities:

Travel to visit partners throughout Utah Support internal team with technical trainings, installation and design support, and system troubleshooting
Resolve technical cases as assigned by the engineer’s direct supervisor, using all available tools to solve problems and maintain high customer satisfaction
Answer incoming phone calls and email from our partners, support the inside operational staff, guiding them to resolve issues, and providing general support
Construction related project management duties on assigned sites
Maintain key documentation as it relates to projects and ongoing activities
Maintain relationships with the R D team to ensure growing product expertise
Utilize Salesforce and other designated tools to document relevant call activity to ensure proper data capture, issue tracking, and customer-specific activities
Other duties as necessary to ensure high quality, proactive, customer focused service

Qualifications:

2+ years of technical product experience within solar, electronics, or technology industries
2+ years of experience in residential / commercial construction industries, emphasis on project management Strong oral and written skills and interpersonal communication skills Must have direct, hands-on experience working with power electronics and or electrical installations
Proven track record in team management and time bound, high quality production projects
“Problem Solver” mentality. Someone who loves to understand and resolve difficult problems
Highly organized with the ability to clearly organize thoughts, schedules, reports, and databases
Ability to understand complicated technical information and communicate such information to non-experts
Enthusiasm, creativity, and a desire to learn
Intelligent, accountable, and self-assured mentality with a strong work ethic.

Preferred Qualifications:

Bachelor’s degree in business or technical related field
Strong interests in technology, renewable energy, and or energy storage