Senior Systems Service Engineer 2 Position Available In Calcasieu, Louisiana
Tallo's Job Summary: The Senior Systems Service Engineer 2 role at Schneider Electric in Lake Charles, US-LA offers a permanent position with unspecified rate. Responsibilities include managing customer contracts, updating systems, preparing upgrade plans, and providing technical support. Requirements include a degree in Engineering/Computer Science, 5+ years of experience with Foxboro IA/Triconex systems, and knowledge of Oil & Gas/Power Generation industries. Travel up to 50% may be required. Reporting to Senior Field Service Manager Ronnie Gaussiran.
Job Description
Location:
Lake Charles, US-LA
Rate:
Not Specified
Type:
Permanent Senior Systems Service Engineer 2 What will you do?
- Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support.
- Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
- Prepare upgrade plans for the customer’s systems and deliver them to the customer.
- Follow all technical procedures and tools for Global Service.
- Provide technical review of orders for clients and any other proposals requested to perform.
- Analyze technical risk of expansion projects and upgrades.
- Attend technical training that includes systems and instruments, application, process control, communication, and safety.
- Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
- Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
- Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
- Perform system testing, factory acceptance testing (FAT) and develop test documents.
- Document preparation and obtain customer’s approval per document specification and schedule.
- Coordinate with factory for product related issues and resolve.
What’s in it for me? Not only is Schneider-Electric a great company to work for! You will be part of a customer first driven Team that is exciting and works well together. You will get to experience new challenges every day and collaborate with other departments to serve our customers better.
Travel:
Travel may be up to 50% mostly local area 1-2 hour radius. Who will you report to? Ronnie Gaussiran – Senior Field Service Manager What qualifications will make you successful?
- A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)
- 5 + years of professional experience with specific knowledge of Foxboro IA (Industrial Automation) or Triconex systems
- Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues
- Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry
- Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation
- Knowledge of Foxboro and Wonderware
- Team player with good leadership and communication skills and able to travel when required
- Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills
- Detail-oriented, forward looking and good leadership abilities
- Innovative and dynamic with effective communication skills, especially in inter-cultural aspects
Knowledge:
- Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication proto.
..
Rate:
Not Specified
Location:
Lake Charles, US-LA
Type:
Permanent
Industry:
Finance
Recruiter:
Schneider Electric
Contact:
Not Specified
Email:
to view click here
Reference:
90669-en-us-2
Posted:
2025-04-24 08:25:43 –
