Service Specialist (Security) Position Available In Davidson, Tennessee
Tallo's Job Summary: Service Specialist (Security) in Nashville, Tennessee - Direct Hire position with the largest privately owned security integrator. Responsibilities include responding to customer service calls, troubleshooting and repairing equipment, and providing detailed service reports. Requires 3+ years of security service experience, access control and programming skills, and a valid driver's license. Growth opportunities available with benefits provided.
Job Description
Service Specialist (Security)
Nashville, Tennessee
Direct Hire
Service Technician (Security)
Exciting opportunity to join a growing security team with the largest privately owned security integrator in the world.
RESPONSIBILITIES
Acts as our customers best service provider at all times
Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair
Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
Identifies and resolves problems for many types of service calls, including emergency and after-hours calls; analyzes repair requirements and provides customers with appropriate solutions
Completes accurate and detailed service reports for customer in a timely manner to allow for accurate invoicing and job cost tracking.
May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.
Work closely with other specialists to cross-train on servicing existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.
Performs other duties and responsibilities as requested or required.
This is a direct hire position. This position is on site everyday. You will be at a customer sites 5 days a week. You will travel in the Nashville, TN, area with little to no overnight travel. This is a great opportunity with a wonderful team! Growth opportunities! You will be provided a company truck, tools, PPE equipment, uniform,cell phone and laptop.
REQUIRED SKILLS
3+ years of service experience with security (Access control, Intrusion, CCTV, etc.) Access Control experience Programming experience
Solid mechanical and electrical aptitude
Strong customer service skills Experience with MS office application
Valid driver’s license
PREFERRED SKILLS
Security certifications/licenses (Lenel, Genetec, Software house, Bosch, Avigilon, DMP, etc.) Must be authorized to work in the US. Sponsorships are not available.
