Solutions Engineering Director Position Available In Hillsborough, Florida

Solutions Engineering Director Resident Interface – 4.4

Tampa, FL Job Details Full-time Estimated:

$76.2K – $103K a year 14 hours ago Qualifications Pricing Management PCI Sales 3 years Project management Mentoring Senior level SaaS Leadership Full Job Description Resident Interface is the leading full‑service delinquency‑management partner for the rental‑housing industry. We blend four decades of collections expertise with an innovative legal‑notice and eviction platform—helping property owners protect assets, streamline operations, and maximize profitability. If you thrive on owning the entire customer journey—from first partner referral to first invoice—and on building high‑output, high‑trust teams, we’d love to meet you. Primary Responsibilities Pipeline & Channel Ownership Own the full sales pipeline—from inbound marketing leads and outbound prospecting to partner‑sourced referrals—ensuring consistent 4× coverage of quota. Farm and harvest opportunities generated through our national property‑management channel partners; nurture executive relationships, enforce SLAs, and track attribution. Build a “catch‑and‑convert” motion that rapidly qualifies partner leads, coordinates demos, and accelerates time‑to‑activation. Maintain best‑in‑class forecasting hygiene in Sales tools; surface channel‑specific insights to Finance and the Executive team. Sales Enablement & Demo Excellence Architect a scalable demo program—including demo environments, talk tracks, ROI calculators, and objection‑handling scripts. Conduct weekly enablement sessions (live call reviews, role‑plays, micro‑trainings) for Solution Engineers and channel reps. Partner with Marketing to deliver webinars, lunch‑and‑learns, and conference workshops that prime partners’ reps to position our solutions accurately. Measure demo‑to‑proposal and demo‑to‑activation conversion rates; continuously iterate content to improve win rates. Activation & Implementation Leadership Translate closed‑won deals into lightning‑fast activations—overseeing data mapping, integrations, and compliance checkpoints until the client’s first invoice is generated. Create standard implementation playbooks that scale across small portfolios and national property managers alike. Hand off to Account Management with clear success criteria and usage baselines, setting the stage for expansion. People Development & Mentorship Lead, coach, and performance‑manage a young, high‑potential team of Solution Engineers (average experience 0‑3 years). Design a career‑ladder framework and a 12‑week onboarding curriculum covering consultative selling, demo skills, implementation project management, and compliance fundamentals. Schedule weekly 1‑on‑1s, shadow sessions, and peer‑learning forums; foster psychological safety and a growth mindset. Celebrate wins publicly and provide clear, data‑driven feedback to accelerate learning. Cross‑functional Collaboration Work hand‑in‑hand with Marketing to refine ICP and messaging, ensuring partner campaigns align with activation capacity. Align with Product and Security to keep demo environments and collateral in lock‑step with roadmap and compliance requirements. Coordinate with Account Management to ensure seamless “live‑to‑expand” transitions and maximize lifetime value. Must‑Have Qualifications 5+ years leading a quota‑carrying B2B SaaS or tech‑enabled services sales/implementation team with demonstrable results in both new ARR and activation speed. Proven success driving revenue through channel partnerships —able to point to at least $5 M+ ARR sourced via partner programs. Track record of building sales‑enablement curricula and demo programs that lifted win rates by double‑digit percentages. Experience scaling and mentoring early‑career teams; comfortable as player‑coach when needed. Deep familiarity with consultative selling frameworks (MEDDICC, Challenger, SPIN) and post‑sale project‑management methodologies. Comfort selling into regulated industries (FinTech, PropTech, payments): able to address

SOC 2 / PCI / ISO

objections. Executive‑level communication—board‑ready storytelling backed by data. Bonus Points Background in collections, property‑management tech, or compliance automation. Experience unifying Sales + Implementation under one roof (Professional Services, Success Architecture, etc.). Familiarity with usage‑based pricing and product‑led growth signals. Reporting & Travel Reports to Chief Product & Technology Officer 25 % travel (quarterly HQ visits, partner kick‑offs, industry events)