Director – IDCS Engineering Position Available In Middlesex, New Jersey

Job Description:

Since 1989, SHI International Corp. has helped organizationschange the world through technology. We’ve grown every year since,and today we’re proud to be a $14 billion global provider of ITsolutions and services. Over 17,000 organizations worldwide rely onSHI’s concierge approach to help them solve what’s next. But theheartbeat of SHI is our employees – all 6,000 of them. If you joinour team, you’ll enjoy:

• Our commitment to diversity, as thelargest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind toyou and your family.
• World-class facilities and the technologyyou need to thrive – in our offices or yours.

ResponsibilitiesInclude but not limited to:

• Develop and implement a comprehensivetechnology strategy that supports SHI’s technical strategy,including AI adoption and implementation.
• Lead and mentorengineering teams in areas such as data center infrastructure,integration, configuration services and AI.
• Oversee theinstallation, configuration, validation, and troubleshooting ofdata center hardware and software, ensuring high-quality servicedelivery and customer satisfaction.
• Drive a customer-centricapproach in service delivery, from onboarding to ongoing technicalaccount management.
• Foster relationships with senior executiveswithin key accounts to align technology solutions with strategicbusiness objectives.
• Serve as a subject matter expert,articulating SHI’s technical vision at industry events and inconversations with customers and partners.
• Develop and track KeyPerformance Indicators (KPIs), ensuring team performance alignswith organizational goals.
• Spearhead the hiring and developmentof top-tier engineering talent, promoting a culture of innovationand continuous improvement.
• Engage in strategic businessdiscussions, contributing insights that shape company policies anddirection.
• Collaborate with internal Solutions, ProjectManagement, Build and Quality Control teams to determineintegration requirements, expectations, and timelines.
• Directteam members on how to troubleshoot and improve the design ofautomation, information, and operational support systems.

Qualifications

• Bachelor’s degree in computer science,engineering, or a related field, with a preference for advanceddegrees or certifications.
• Minimum 15 years of relevant industryexperience, with a strong foundation in technology infrastructureand cloud solutions.
• Minimum 10 years of experience in managementwith responsibility for technical strategy and customer-facingactivities.
• Proven track record in managing high-performingtechnical teams and delivering complex IT projects on time andwithin budget.
• Thorough understanding of configuration andintegration services, including pre-integrated rack infrastructure.
• Extensive experience with infrastructure automation tools (e.g.,xCAT, Ansible, Cobbler, Chef) and scripting languages (e.g.,Python, Bash, shell scripts).
• Experience working with modern datacenter technologies and concepts. Required Skills
• Strongstrategic thinking and planning capabilities, with a focus onbusiness impact and technology innovation.
• Ability to communicateeffectively with a diverse array of stakeholders, from C-levelexecutives to technical staff.
• Exceptional problem-solving skillsand the ability to handle complex, multi-disciplinary technicalchallenges.
• Advanced networking skills, including OSI networklayers, TCP/IP, DHCP, DNS, and routing.
• Ability to multitaskwhile maintaining attention to detail to produce on-time qualityresults.
• Excellent verbal and written communication skills withthe ability to articulate ideas succinctly.
• Management/Leadershipskills and the ability to mentor and develop engineering talent.

Unique Requirements

• Extended hours are required to complete somespecial projects Additional Information
• The estimated annual payrange for this position is $150,000 – $280,000 which includes abase salary and a bonus. The compensation for this position isdependent on job-related knowledge, skills, experience, and marketlocation and, therefore, will vary from individual to individual.
• Equal Employment Opportunity – M/F/Disability/Protected VeteranStatus.