Global Vice President Solution Consuting Position Available In New York, New York
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Job Description
Job Order Number:
DG0196492
Job Title:
Global Vice President Solution Consuting
Company:
Sprinklr Location:
New York, NY
Salary:
Education:
Information Not Provided
Experience:
Information Not Provided
Hours:
Duration:
Full Time, Regular
Shift:
Description:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises – global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Learn more about our culture here: The Sprinklr Way.
- Job Description
- Global
- Vice President, Solutions Consulting – Role Overview
- As the Global Vice President of Solutions Consulting, you will serve as the primary leader and point of contact for the Solutions Consulting (SC) team, ensuring alignment across all functions that contribute to the company’s success.
You will be accountable for setting a clear strategic vision and implementing an operational model that drives scalability and sustained performance.
A key aspect of your role will involve direct engagement with customers, cultivating strong executive relationships, and establishing trusted champions at the highest levels within our client organizations. You will lead your team through structured monthly, quarterly, and annual planning cycles, supporting both their performance objectives and long-term career development.
In addition, you will be responsible for ensuring your team remains current on evolving industry-specific solutions and product advancements, providing continuous enablement as the platform and market dynamics evolve.
Main Responsibilities:
?
+ Define, Refine and Operationalize core Solutions processes and overall GTM?strategy+ Building and maintaining strong relationships with clients, understanding their needs, and becoming a trusted advisor+ Proactively engage in strategic development of the Solution Consultant organization by initiating and leading projects to further team development, organizational structure, product offering, technical training, etc.??+ Work effectively with other teams, such as product, marketing, and customer success, to drive solution innovation and ensure successful client outcomes+ Developing and implementing strategic plans for the solutions consulting function, including resource allocation, process optimization, and training programs
Desired Skills and Experience:
??+
Experience:
10+ years of SC leadership experience, 15+ years’ experience in customer facing role in enterprise software company, and experience leading global teams+
Leadership and Management:
Proven ability to lead and motivate global teams, build high-performing organizations, and manage resources effectively.+
Consulting and Sales:
Experience in sales, consulting, and solution delivery, with a strong understanding of the sales process and client relationship management.+
Technical Expertise:
In-depth knowledge of relevant technologies, AI, SaaS platforms, and industry trends, as well as the ability to translate technical concepts into client-focused solutions+
Strategic Thinking:
Ability to develop and implement strategic plans, anticipate market trends, and adapt to changing business conditions.+
Problem-Solving and Analytical Skills:
Strong problem-solving and analytical skills, with the ability to identify client needs, assess challenges, and develop effective solutions.
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Why You’ll Love Sprinklr:
- We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.
At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout
