Issues Assurance Officer I – Technology Issues Validation Team Position Available In Mecklenburg, North Carolina

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Regular or Temporary:

Regular Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America) Please review the following job description: The Issues Assurance Officer is responsible for leading a team of first line assurance providers reviewing moderate or low complexity issue remediation artifacts for completeness and accuracy to drive successful closure of issues for an assigned business unit/corporate function. Team will review remediation plans, validation of risk reduction, and partnership with 2LOD control testing for adequacy of design and effectiveness of controls implemented as part of remediation activities. Leader will help Issue Execution Officer and business units incorporate any observations from 1LOD review and assurance into remediation timelines prior to issue closure. Issue Assurance Officer will support in the completion of the issue closure package outlining artifacts and rationale behind issue closure for 1LOD. •Telecommuting/Remote workstyle may be considered for well-qualified individuals located outside of the Truist footprint. Teammate will work hours supporting Eastern Standard Time•

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop and design risk framework to ensure the identification, measurement and monitoring associated with business processes and activities. 2. Oversee testing, root cause analysis, control design, and examine key risk metrics to evaluate the effectiveness of established business controls. 3. Responsible for leading team performing 1LOD review and assurance of moderate and low complexity issue remediation for individual issues. 4. Advise assigned business leaders on how to manage the control environment and assist with remediation of control failures; provide recommendations on control enhancements. 5. Analyze documents and supporting artifacts against remediation scope to validate the completion and accuracy of remediation activities for individual issues. 6. Partner with issue owners and Issue Execution Officers to incorporate observations from reviews into remediation scope prior to issue due date. 7. Ensure alignment to enterprise issue management standards, audit methodology, and regulatory expectations for issue closure. 8. Support the completion of the issues closure package for rationale of issue closure including the completeness and accuracy of remediation artifacts. 9. Support Senior Issues Assurance Officer in the identification of themes in remediation to incorporate into issues execution best practices. 10. Responsible for managing and coaching a team of Assurance Specialists, inclusive of hiring, performance management and terminations.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in business, Finance or science/academic field, or equivalent education and related training or experience. 2. 6+ years of progressive related experience in risk or audit functions leading or supporting issue remediation efforts at scale 3. 3+ years of leadership experience 4. Strong decision-making skills with strong cross-functional collaboration skills. 5. Strong analytical skills for reviewing artifacts and documentation 6. High attention to detail and ability to think critically and strategically, multi-task, and drive change. 7. Excellent organizational, interpersonal, communication, facilitation, and negotiation skills. 8. Strong meeting management, conflict management, and executive presentation skills. 9. Results-oriented and demonstrated ability to work under difficult time constraints and required delivery dates. 10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. 11. Ability to travel, occasionally overnight. General Description of Available Benefits for

Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.