L2 Production Support Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The L2 Production Support job in Charlotte, North Carolina offers a salary range of $50-$53/hr for a 12-month duration in the Banking & Financial Services industry. The role requires experience in enterprise tools, advanced troubleshooting, preventive action implementation, and vendor coordination. Proficiency in PowerBI and Artesis is essential, with the ability to automate tasks using Python and Shell scripts. Strong communication skills, the ability to work under pressure, and manage multiple priorities are key. Contact Recruiter Preet Shah at preet.shah@collabera.com for more information.
Job Description
Job Description
L2
Production Support Contract:
Charlotte, North Carolina, US Salary Range:
50.00 – 53.00 |
Per Hour Job Code:
361784
End Date:
2025-06-07
Days Left:
25 days, 4 hours left
Industry:
Banking & Financial Services Duration:
12
Months Location:
Charlotte, NC Pay Range:
$50-$53/hr
Must Haves:
Experience in enterprise tools and operational support. This role will focus on root cause analysis (RCA), preventive measures, proactive fixes, and technical vendor coordination for vendor tools across 300 CTO tools.
Experience with: Advanced troubleshooting, RCA, preventive action implementation, and vendor coordination.
Must be strong in PowerBI Proficient in Artesis; engineering/ technical heavy- not just knowledge Preferred tools: BigPanda, Netcool, Splunk, AppDynamics, ThousandEyes, Grafana, Autosys, Puppet.
Ability to automate simple tasks using Python, Shell scripts Experience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plus Must work well under pressure, in a team and solo environment Ability to manage multiple priorities Candidate must have excellent written and verbal communications skills.
Day to
Day:
Support for 300 Enterprise Infrastructure Tools and Applications.
Ensuring all necessary teams are engaged and focused on their tasks
Have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.
Work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases. Job Requirement
Support
.NET
RCA
Autosys
Python
Shell Scripts
Reach Out to a Recruiter
Recruiter
Email
Phone
Preet Shah
preet.shah@collabera.com
