Production Support Analyst Position Available In Hudson, New Jersey

Production Support Analyst

Title:

Production Support Analyst

Location:

Jersey City, NJ (Day 1 Onsite)

Job Description:

We are looking for a proactive and detail-oriented Production Support Analyst to join our team. This role involves monitoring, troubleshooting, and resolving application/system issues in real time to ensure optimal service availability and performance. The ideal candidate is required to be 4 years to 7 years experienced in managing critical applications in a high-pressure production environment and collaborating with cross-functional teams to ensure quick incident resolution.
4 to 7 years of experience in production support, application support
Strong knowledge of Linux/Unix and command-line tools.
Proficiency in SQL for data querying and analysis (Oracle, MySQL, or PostgreSQL).
Experience with ticketing systems like ServiceNow, JIRA, Remedy, etc.
Knowledge of job schedulers like Autosys, Control-M, or similar tools.
Familiarity with monitoring tools like Splunk, AppDynamics, Nagios, Grafana, etc.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced, 24×7 support environment.
Basic scripting skills (Shell, Python, or PowerShell).
Experience with cloud environments like AWS, Azure, or Google Cloud Platform.
Understanding of CI/CD pipelines and DevOps principles.
ITIL Foundation Certification is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

90884655

Position Id:

OOJ – 7395-6420-1750696671