Warranty Engineer Position Available In Richland, South Carolina

Warranty Engineer
Full Time
Blythewood, SC, US
3 days ago

Requisition ID:

1697
The Warranty Engineer will be responsible for managing and analyzing warranty claims, identifying root causes of failures, and working with cross-functional teams to implement corrective actions. This role plays a critical part in improving product quality, reducing warranty costs, and enhancing customer experience.

Key Responsibilities:

Investigate and analyze warranty claims to determine root causes of failures.
Work closely with customers, suppliers, and internal teams to resolve warranty-related issues.
Develop and implement corrective and preventive actions to improve product reliability.
Track and report warranty trends, identifying patterns and opportunities for product improvement.
Collaborate with engineering, manufacturing, and quality teams to address design or production issues.
Support continuous improvement initiatives to reduce warranty costs and enhance product performance.
Ensure compliance with customer warranty policies and industry standards.
Provide technical support and documentation for warranty claims and resolution processes.

Qualifications & Requirements:

Bachelor’s degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
3+ years of experience in warranty analysis, quality engineering, or a related role in the automotive manufacturing industry.
Strong problem-solving skills with experience in root cause analysis (8D, 5Why, Ishikawa, etc.).
Knowledge of automotive quality standards (IATF 16949, ISO 9001) and warranty management processes.
Excellent communication and collaboration skills to interact with customers and internal teams.
Proficiency in data analysis and reporting tools (Excel, Minitab, or similar software).
Ability to work in a fast-paced manufacturing environment and travel as needed.