Analyst, Account Resolution Position Available In Williamson, Tennessee
Tallo's Job Summary: As an Analyst, Account Resolution at Lifepoint Health in Brentwood, TN, you will be responsible for critical account reviews and resolution. You will work with revenue cycle vendors to correct accounts, track persistent issues, and develop process improvement strategies. A high school diploma and three years of experience in hospital-based revenue cycle operations are required. We offer a competitive salary and benefits package including 401k, flexible PTO, medical, dental, vision, and tuition reimbursement.
Job Description
Analyst, Account Resolution 2.9 2.9 out of 5 stars Brentwood, TN Who we are: At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint’s healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment. What you’ll do: As an Analyst, Account Resolution, you will be responsible for critical account reviews and resolution. The Analyst, Account Resolution retrieves work through designated worklists and specialized exception reports to perform account reviews, critically assess accounts for posting issues and/or payment delays, drives account payment and/or account resolution following protocols, escalates account delinquencies to revenue cycle vendor operations teams, and payers, tracks persistent issues and reports the issues, and holds revenue cycle vendor accountable for account resolution.
Responsibilities:
Performs account reviews from worklists. Critically evaluates unresolved, erroneous accounts for correction. Works with revenue cycle vendor to correct accounts expeditiously and/or works accounts through to resolution personally, documenting resolution actions in relevant systems. Captures and assesses persistent trends from account reviews, provides analysis related to the trends to revenue cycle vendor and HSC revenue cycle manager, highlighting areas of opportunity, performance issues, and process improvements required to permanently resolve. Participates in regular performance review calls with revenue cycle vendor, communicates issues, and drives vendor to develop and execute on plans to correct deficiencies. Reports to HSC leadership at least weekly on open, outstanding issues and barriers to resolution with revenue cycle vendor. From analysis and in collaboration with revenue cycle leaders, develops process improvement strategies. Participates and/or facilitates in development, implementation, and execution as required. Responsible for verification of the accuracy of the data being reported and ensures report analysis is validated prior to distribution to all key stakeholders. What you’ll need:
Education:
High school diploma
Experience:
Requires critical thinking skills, problem solving, decisive judgment, ability to work with minimal supervision and must possess excellent time management and organizational skills. Must be able to work in a stressful environment and take appropriate action. Advanced proficiency in Microsoft Office applications, preferred knowledge of Business Objects, PowerBI and/or Tableau or similar tools. Three (3) years relative experience in hospital-based revenue cycle operations required, preferably as a collector of insurance accounts receivable. Knowledge of hospital healthcare revenue cycle structure and processes required.
Why choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits:
We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
