Patient Accounts Receivable Supervisor Position Available In Cumberland, Maine
Tallo's Job Summary: The Patient Accounts Receivable Supervisor position requires an Associate's Degree, 2-4 years of related Medical Billing experience, and prior supervisory experience is preferred. Proficiency in Microsoft Office suite and EMR systems is necessary. Responsibilities include managing non-clinical personnel, overseeing patient AR management, and meeting collection goals. InterMed is hiring for this role.
Job Description
Post
Patient Accounts Receivable Supervisor
Job Category:
Management
Requisition Number:
PATIE004185
Posting Details
Posted:
April 7, 2025
Full-Time
On-site
Locations
Showing 1 location
South Portland, ME 04106, USA Job Details
Description
ESSENTIAL FUNCTIONS
Directly supervises non-clinical personnel (customer service, patient financial specialist, and payment posting specialist)
continuously improving and conducting departmental new employee onboarding
prioritizing workloads
addressing employee concerns
mentoring and counseling staff to include, 1:1 check ins, annual merit reviews and initiating Performance Improvement plans
supporting team members development
bi-weekly timecard approval and time off request
coordinating and conducting regular staff meetings
Manage communication with patient statement vendor
Cultivates a shared vision for the department that is consistent with the organizations’ vision, mission and values
Works with Manager to ensure a positive work environment that encourages the exchange of ideas and knowledge
Serves as resource in resolving patient statement issues
Responsible for patient AR management
Task delegation as it relates to workflow processes
Management and coordination of Collection files
Maintain daily, weekly, and monthly collection and metric goals
Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
Increase the collection of outstanding payments within our personal revenue department, as a supervising contributor in the collections process
Attends meetings as required
Supports all other projects assigned by leadership.
JOB REQUIREMENTS
Associate’s Degree Required
2-4 years of related Medical Billing experience required
Prior supervisory experience preferred
EMR systems experience preferred
Proficiency in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint) is required as well as the ability to quickly learn and retain knowledge of how to use the electronic medical record.
Proficiency with Windows based computer applications
Ability to work autonomously and collaboratively with team members, including cross coverage to achieve the overall objectives of the department and organization
Ability to maintain the confidentiality of patient information in accordance with company policy & procedure, and HIPAA regulations.
Knowledge of medical terminology
Comprehensive understanding of the revenue cycle
Knowledge of payers with strength in government payers
Knowledge of claim billing process
Strong analytical skills and attention to detail
Excellent interpersonal, verbal and written communication skills
Excellent professional judgment, phone skills and decision making ability
Professional appearance and demeanor
Ability to prioritize and handle multiple tasks
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
Ability to demonstrate and uphold InterMed’s Values InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
