Assistant Bursar Position Available In Shelby, Tennessee

Assistant Bursar 4.2 4.2 out of 5 stars Memphis, TN Campus Location Main Campus (Memphis, TN) Position Number 018789 Category Staff (Hourly/Monthly) Department University & Student Business Services Minimum Position Qualifications Bachelor’s Degree in Accounting, Business Management, Business Administration or Finance related field and five (5) years of experience in a customer-service environment or an equivalent combination of related education and experience. Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Special Conditions The department is especially interested in candidates with excellent organizational skills, verbal and written communication and customer service skills. Work Schedule Monday

• Friday 8:00
• 4:30 p.m. Extended hours required during peak registration periods and other times as needed. Posting Date 04/16/2025 Closing Date Open Until Screening Begins Yes Hiring Range $70,000
• $75,000 per year

Full-Time/Part-Time Full-Time:

Benefits Eligible Working Conditions While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Additional Working Conditions While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Special Instructions to Applicants Initial screening date is Friday, April 25th and each Friday thereafter until filled. This is a readvertisement

• current applicants need not reapply.

All applications must be submitted online at workforum.memphis.edu. Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Is this posting for UofM employees only? No Positions Supervised Will supervise three hourly and two salaried positions. Knowledge, Skills, and Abilities Excellent organizational skills, verbal and written communication and customer service skills. Additional Position Information Benefits of Employment (Applies to full-time, non-police employees only) Job Duties Duties & Responsibilities Cash Management

• Supervises the cashiering staff and cashiering operations regarding University and Student Business Services (USBS) policy.

Performs monthly audits of cashier and vault cash totals including monthly over/short reports for internal auditing. Supervises accuracy of the daily balancing within the University’s ERP system and Cashiering system. Assists in daily closing of cashiering functions including assisting, when necessary, the resolution of end of day cash receipting discrepancies. Supervises the daily submission of ACH refund files to the bank. Daily bank monitoring for positive pay notifications and direct deposit rejection notifications. Manages the development of University Cash Handling Training policies and procedures for the University. Duties & Responsibilities Account Reconciliations

• Conducts research and provides resolution on various reconciliations including the

University’s:

operating bank account, alternative student loan disbursement account, outside scholarship disbursement accounts, payment clearing accounts, refund clearing account, check clearing accounts, deposit accounts, departmental invoice accounts, and the campus card fund accounts and other bursar-related accounts and monthly reconciliation of receivables account. Duties & Responsibilities Data Security and Reporting

• Works closely with IT and 3rd party vendors to maintain Payment Card Industry (PCI) standards for all credit card terminals across campus.

Provides information requested by internal and State auditors as needed. Submits uncashed checks to the State of Tennessee’s unclaimed property each year. Submits Federal, State, and University reporting as needed such as TN eCampus distribution reporting and University discount rate percentages. Monitors interim and year-end financial reports; interprets significant changes in account balances for trends and/or problems. Responsible for reviewing and assisting in the preparation of year-end financial schedules. Prepares year-end financial analysis for state audit and prepares deferred revenue and scholarship allowance calculations for year-end. Allocates Program Service Fee and determines appropriate reversing entries. Ensures adherence to University, State and Government Accounting Standards Board policies. Duties & Responsibilities Customer Service and Collections

• Provides detailed customer account maintenance and research, assists other USBS staff members with troubleshooting.

Supervises the correction and reissue of

IRS 1098-T

forms; prepares stop payment request forms, assists student inquiries via phone queue and email ticketing system maintenance. Provides departmental assistance by setting up online E-Markets stores via Transact, processing departmental invoices, and completing new fee requests as needed. Oversees Perkins Loans and Accounts Receivable collection staff efforts daily, monthly and semester responsibilities. Manages the loans and accounts receivables operations to ensure timely and accurate recording of University billings and accounts/loan receivables, collection activities, and approval of account adjustments deemed necessary. Manages the proper approval of loan deferment and forbearance requests process. Oversee the billing, recording, collection and reporting activities related to A/R and Federal loans, including the University’s outside billing service, collection agencies, and credit bureaus. Duties & Responsibilities Other

• Other duties as assigned by USBS Director or other senior level management. Duties & Responsibilities Management
• Supervises and performs the duties of the direct reporting staff members in their absence.

Provides guidance in staff development, performs annual staff evaluations, sets goals and assigns trainings as needed.