Auditing & Compliance Director – Software as a Medical Device (SaMD) Position Available In New York, New York
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Job Description
Job Order Number:
DG0147643
Job Title:
Auditing & Compliance Director – Software as a Medical Device (SaMD)
Company:
Wolters Kluwer Location:
New York, NY
Salary:
Education:
Information Not Provided
Experience:
Information Not Provided
Hours:
Duration:
Full Time, Regular
Shift:
Description:
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LOCATION
- Hybrid – 8 days a month in the office (see approved locations on the posting).
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OVERVIEW
- You will be the global product quality lead in support of a broad portfolio of on-market medical devices including Software as a Medical Device (SaMD) within the Health Division in Wolters Kluwer.
Important responsibilities include cross-functional correspondence, quality management reviews, audit support, change planning, and corrective and preventative action (CAPA)plans, with oversight of complaint trending, post-market surveillance, clinical evaluation, design control, and risk management activities. You will lead and participate in projects to enhance and maintain safety and performance of on-market products, interfacing with supplier and internal groups to drive product quality.
You will work with a core team of subject matter experts but must also work cross functionally within the business teams in Legal, Regulatory, Clinical, Marketing, and Product Development and within the broader Wolters Kluwer business to ensure consistent practices across the company.
You will report to the VP, Clinical Content Management
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RESPONSIBILITIES
- Quality Management and Compliance
- + Maintain and monitor Quality Management System (SOPs/WIs) in compliance with
ISO 13485, US
Quality System Regulation for SaMD regulated by the FDA, and EU MDR.+ Perform design control activities focused on 21 CFR 820, ISO 13485, and IEC 62304.+ Manage Risk Management Process in compliance with ISO 14971.+ Identify gaps in existing processes and develop new processes.+ Support external and internal audits; represent Quality Assurance as a subject matter expert.+ Assure integration and support of device regulations and compliance with company policies and procedures.
- Supplier Management
- + Perform supplier management activities, including review and approval of 3rd party design control activities, assess supplier changes, balance internal oversight actions and supplier controls, provide input to quality agreements, develop relationships, and visit supplier sites.+ Support supplier audits as required.
- System Testing and Issue Resolution
- + Manage and guide system testing activities, including verification and validation.
+ Lead resolution of quality issues with on-market device software; drive investigations related to product nonconformities and implement CAPA plans.+ Serve as Quality approver for device software complaints and complaint trend evaluations.+ Review and approve device software design control tasks or IT change requests in Service Now.+ Support risk management/failure effect modes analysis (FMEA) activities for device software.+ Drive change management process for device software launches and market expansions.
- Post-Market Surveillance and Regulatory Affairs
- + Coordinate post-market activities including surveillance, trend reporting, adverse event reporting, and field safety corrective actions.
Serve as Device QA approver for post-market surveillance and clinical evaluation plans/reports for SaMD products.+ Monitor external regulatory trends to anticipate potential business/regulatory risks; communicate risks and lead implementation of regulatory measures.+ Evaluate global regulatory landscape and advise cross-functional teams to ensure product compliance.+ Prepare documentation and third-party testing for US and global registrations, license renewals, new product registrations, and product change registrations.+ Ensure regulatory submissions are well-organized, scientifically accurate, high quality, and facilitate agency review.+ Review design inputs and proposed design changes to ensure regulatory requirements are met.+ Review product labeling and promotional materials for consistency with regulatory clearances.+ Review new/revised regulations/standards; develop internal SOPs, WIs, and policies.+ Continuously pursue regulatory knowledge to gain expertise in product submissions and regulatory topics.+ Coach and mentor