Auto Body Estimator Position Available In Greenville, South Carolina

Job Description:

Company:

Gerber Collision & Glass

WELCOME TO GERBER COLLISION &GLASS

Our Team Members Drive Us! Gerber Collision & Glass is one ofthe largest collision repair companies in North America. With $2+billion in sales, over 800 locations and growing, our 10,000+ teammembers across the United States and Canada are passionate aboutdelivering our goal to WOW Every Customer and Be the Best! Weinvite you to join our team. Gerber offers a great place to launchand grow careers. As we continue to grow, we have endlessopportunities for you to grow with us. Gerber Collision & Glassrecognizes, values and welcomes all applicants with unique talentsand abilities from all backgrounds and characteristics. Allqualified individuals are encouraged to apply, includingindividuals with disabilities and Protected Veterans.

JobDescription:

The Estimator’s primary responsibility andaccountability is to provide an exceptional and successful customerexperience while creating estimates, coordinating repair needs forcustomers including all communication, informing and updatingcustomers and insurance companies throughout the repair process.

The Estimator accurately assesses the damage of vehicles anddocuments needed repairs and parts replacement on the damageappraisal. The Estimator plays a pivotal role in the success of thecustomer’s experience by ensuring they are working in alignmentwith all team members in achieving the repair facility’s KPIs. KeyJob Responsibilities•Role and Requirements Ensure every customer interaction is documented, updatedefficiently and accurately with pertinent details Provide Customer with accurate and timely information, guidingthem through the repair process and ensuring that they receiveexcellent customer service Ensure compliance with all insurance client requirements,processes and metrics Ensure compliance with all WOW Operating Way’s regardingcustomer drop-offs, repair planning, customer communication, anddelivery Communicate all customer requests and needs to appropriate teammembers Provides positive energy when greeting customers in person andon the phone Understanding of all required Insurance programs andprocedures Participate in daily “production walks” with the ManagementTeam, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (ifrequired) Attend training, information sessions and workshops recommendedby Store Manager Maintain the store’s KPI’s by maximizing role performance Uphold the company’s

Core Values :

Honesty, Integrity ℜspectEducation and/or Experience Required•Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP’s Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver’s License Required Skills/Abilities•Awareness of where to look for answers Basic Computer Skills Compliance for DRP’s Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver’s License Please note, this job description is notdesigned to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee forthis job. Duties, responsibilities, and activities may change atany time with or without notice.

The physical demands of your jobmust be met to successfully perform the essential functions of thejob. Reasonable accommodations may be made to enable individualswith disabilities to perform the job.

Benefits That Drive YourSuccessGerber offers the comprehensive benefits you expect from anindustry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who worka minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effectiveDay 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glassesannually Annual Voluntary Uniform StipendGerber Collision & Glass isproud to be an equal opportunity employer committed to an inclusiveand diverse workplace. All qualified candidates will receiveconsideration for employment, regardless of race, color, religion,sex, sexual orientation, gender identity, national origin,protected veteran status, disability, age, pregnancy, geneticinformation, creed, marital status, or any other consideration,prohibited by law or by contract.

About UsGerber Collision & Glasshas been WOWing customers with our collision repair services forover 80 years. Please visit gerbercareers.com to learn more aboutour company.

Compensation Details:

Estimated $60,000•$100,000 /Year