Japanese Bilingual Assistant Branch Manager at Freight Forwarder Position Available In Jefferson, Alabama

Japanese Bilingual Assistant Branch Manager at Freight Forwarder 4.0 4.0 out of 5 stars Birmingham, AL Qualifications Bilingual in English and Japanese Logistics experience (fright forwarding prefer) Relocation support available!

Position Description:

Under the direction and supervision of the company Management Team, the Assistant Branch Manager is responsible for the operations of The company’s warehousing-logistics service functions, training, supervising of all employees, generating and reviewing operational reports, shipping automobile parts and assisting with general human resource issues. Measure and improve the performance, customer service, and profitability of the branch and division. Ensure that the branch location provides top quality customer service consistently, maximizes its profitability, and contributes to the branch’s profitability. The position also will be responsible for overall supervision and training of staff members in the branch.

Essential Job Functions and Responsibilities:

Works to ensure and maintain a high level in all areas of customer service, warehousing, to include related logistics services, cash management, and other related functions. Establish and refine the branch’s operational procedures in accordance with the company’s and customers’ policies, procedures, and technology functions. Ensure high level of comp0liance with customers’ instructions, procedures, and guidelines as well as other regulatory agencies. Solid working knowledge with the use of the company standard software to generate reports, charts, graphs, presentations, etc. Skilled with related computer applications, accounting, and other warehouse applications. Strong communication skills, strong customer service and troubleshooting and proposed solutions. Ability to edit and proof business correspondence and reports for accuracy and clarity. Analyze complex details and resolve complex issues pertaining to our client needs. Apply accounting knowledge in areas of pricing, cash management, expense control, financial reports, budgets, and forecasting. Manage effectively in supervisory capacity, using tact, diplomacy, and negotiation skills in areas of staffing, training, and succession planning. Develop, establish scheduled training and quality controls. Promote sales opportunities and seek out all revenue generation opportunities to increase profit margins while maintaining costs under control. Nurture positive relationships with other branches, offices, customers, vendors, agents, and business partners. Leadership through example and role modeling. Encourage culture of maintaining high ethical and moral value standards, and respect for one another. Monitors the warehouse area layout and other storage space to maximize efficiency and productivity while considering turnover, size, weight, and other related factors of product stored in the warehouse. Generates, reviews, and maintains logs, files, and reports to monitor warehouse performance and ensure compliance with regulatory agencies, customers, vendors, and senior management. Determines work procedures to expedite workflow, efficiencies, accuracy, and manage discrepancies with inventory and recordkeeping. Oversees all general aspects of human resources functions including recruiting, training, performance evaluation, disciplinary actions, investigation, training, workers compensation, and separation from employment, as needed. May consult with senior management or human resources, as needed. Reports all information and business decisions to upper management and provide updates as requested. Responds in a timely manner to management requests for information and support. Visit customer’s house and packing their household goods. Performs other duties as assigned by management.

Qualifications:

Knowledge/Experience Knowledge of the company’s or related products, service, and operations. Basic understanding of sales and business practices. Basic understanding of Freight Forwarding, Domestic Transportation , Warehousing & Household job. Basic understanding of health, safety and environmental principles and practices. Apply related laws, rules and regulations, such as TSA, US Census, CBP, C-TPAT, NIT Compliance, IATA, etc. Education/Training High school diploma or general education degree (GED); and three years plus related experience and/or training; or equivalent combination of education and experience. BA/BS preferred or minimum of 2 years’ experience within the logistics / transportation industry Skills Exceptional communication skills ( verbal, written and presentations ) Comprehensive knowledge of Air & Ocean Freight Export,Import & Domestic processes Strong computer skills: Microsoft(i.e. Excel, Word, PowerPoint, &Outlook) Effective communication skills to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, employees and customers. Ability to plan work for self and others to ensure that work is completed efficiently. Ability to identify any problems and consult with upper management and other branches to resolve the problems immediately and effectively. Ability to report necessary information to management Ability to plan packing style and strategies for shipping safely. Physical Requirements/Other Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work. Work Environment – The noise level in the work environment is usual Lifting Minimum 30lbs Must be able to travel occasionally and drive a car/vehicle. Must possess a valid driver’s license and appropriate insurance coverage. To apply please email your resume to airaha@pasona.com