Assistant Branch Manager Position Available In Miami-Dade, Florida

Assistant Branch Manager New Edge Associates Miami, FL 33156 The Assistant Branch Manager supports the Branch Manager by overseeing the day-to-day administrative, operational, and sales functions of the retail branch. In this position, you will:

Operations:

Responsible for overseeing and coordinating all operations of a branch, including: Train and manage teams to adhere to operational procedures – i.e., maintaining custody of vaults combinations, official checks, ATM Cards, petty cash; control and prepare bait listing, authorization limits and tellers set-up, suspense and deferred items, write-ups, and charge-offs Monitor controllable expense accounts (e.g., overtime) Be fully accountable for branch assessment results, audits (internal or external), and BSA efforts. Acta as primary escalation point for decisions and issues within branch Manage resource planning and recruitment

Sales Management:

Support all sales activities for the branch, sourcing new client relationships and expanding existing client relationships by bringing the full suite of products to the client Execute/promote a sales and service culture with a sharp focus on providing clients with a best in class customer experience that leaves a mark of authenticity, warmth, competence, and simplicity Review reporting and provide consistent feedback to all employees on performance against sales targets Best in

Class Customer Experience:

Mentor and coach branch staff on key values: professionalism, accountability, customer centricity and security Promote environment of ongoing customer feedback and continuous improvement Ensure teams address customer issues and concerns promptly

Risk Management:

Be responsible for compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly adhered Ensure branch staff is educated on banking regulations and adheres to corresponding internal policies and procedures, including

BSA / KYC

policies & procedures, Consumer Financial Protection Act, Gramm Leach Bliley Act, etc. Serve as primary liaison with BSA team, proactively identifying unusual activity and leading inquiries and resolution Promote the branch’s active involvement within the community and report all CRA related activities to appropriate unit

Supervisory Responsibilities:

Perform supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems To be considered, you will need: Bachelor’s degree from accredited college or university and/or two or more years of experience in Retail Branch operations, business development, sales, and managing employees, or equivalent related experience and training NMLS registration; Safe Act compliant Bilingual In both

English and Spanish Job Type:

Full-time Pay:

$50,000.00 – $65,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Experience:

Banking:

3 years (Required)

Language:

Spanish (Required) Ability to

Commute:

Miami, FL 33156 (Required)

Work Location:

In person