Operations Manager – NAPA Auto Parts Position Available In Plymouth, Massachusetts

Operations Manager – NAPA Auto Parts Napa Auto Parts – 3.5 Wareham, MA Job Details Full-time $55,000 – $88,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications ASE Certification Microsoft PowerPoint Microsoft Word Spanish Microsoft Excel Microsoft Outlook ASE Parts Specialist Certification English Mid-level 3 years High school diploma or GED Driver’s License Bachelor’s degree Team management Computer skills Business Financial acumen Full Job Description What is a Operations Manager? A operations manager is the senior leader in the company The operations manager must be knowledgeable of all facets of store operations in order to successfully grow Retail and Commercial market share. The operations Manager must be committed to leading and inspiring our team, helping our DIY and Commercial customers succeed, while growing sales and profitability with integrity. Primary Responsibilities Achieve or exceed district total sales and profitability goals Ensure commercial customer retention & relationship growth in the market Development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members Ensure proper staffing levels throughout the district Ensure execution of all inventory & operational standards within the district Conduct regular store visits providing action plans to achieve full market potential. Teach business acumen by review of profit and loss statement with GM’s Communicate effectively and appropriately to stores and support staff Embrace diversity and foster a respectful environment for both customers and team members Success Factors job requires travel between stores Knowledge of store operations and processes ASE P2 certified or ASE ready equivalent Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions Accountability, coaching & feedback skills Ability to execute and train all store operational processes, procedures and team member/customer standards Ability to use and train, testing and diagnostic equipment for DIY services Effectively use Excel, Word, Outlook and PowerPoint computer programs Essential Job Skills Necessary for Success as a District Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required, PowerPoint preferred) Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Perform calculations such as Gross Proft and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc. Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations) Define problems, collect information, establish facts, draw valid conclusions and effectively resolve issues independently Think strategically, analyze issues and options, and effectively manage and facilitate change Effectively delegate and supervise projects to ensure timely and quality execution Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a operation Manager up for Success 3-5 years of experience managing a team of 8-10 Managers who supervise from 10-25 Team Members in a fast-paced and highly dynamic retail environment Proven track record in meeting sales and gross margin targets in a multi-unit environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED) Bachelor’s degree in business or a related area preferred Certificates, Licenses, Registrations Must have a valid driver’s license ASE certification preferred,

Job Type:

Full-time Pay:

$55,000.00 – $88,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Weekends as needed

Experience:

Auto Parts:

3 years (Required)

Work Location:

On the road