Citizens Branch Manager Position Available In Hinds, Mississippi

Job Description:

DescriptionAt Citizens, we’re focused on relationship-buildingand delivering exceptional customer experiences through everyinteraction. By fostering deep and lasting relationships, we drivecustomer loyalty while advancing our strategic goals to acquire,retain, and grow the business. As a Branch Manager (BM), you willlead your team in exceeding customer expectations, nurturingrelationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth,and an outstanding colleague and customer experience. By leveraginginspirational leadership, collaborative partnerships, and soundoperational practices, you will create and sustain a strongcustomer-centric culture. As both a leader and coach, you’ll helpyour team achieve individual and collective performance and salesgoals through innovative solutions that address customer needs anddeliver product and service value. A successful BM thrives in a digital-first environment, showcasingthe seamless accessibility of mobile and online banking platformsto customers. You’ll play a pivotal role in building a diversetalent pipeline, developing your colleagues to meet evolvingbusiness needs, and prioritizing their performance and growth. Witha focus on continuous learning, you’ll implement coaching plansthat inspire your team to achieve personal and branch-widegoals. To succeed, you must effectively communicate business priorities ina way that energizes and empowers your colleagues to execute withconfidence. As the branches execution and outcomes owner, you’llcombine financial acumen with strategic insights to guidedecision-making and deliver results. Leading by example, you willdirect all colleague and sales activities to ensure key targets arenot only met but exceeded. As a visible and engaged brand ambassador, you will connect withthe local community to cultivate new customer relationships anddeepen existing ones. Qualifications, Education, Certifications and/or Other ProfessionalCredentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and developto drive sales excellence, ensure the delivery of world-classcustomer service, and operational integrity in a high-volume branchenvironment 4 years sales management experience in Retail or Branch Bankingenvironment Successful record of managing objectives in meeting salesgoals, deadlines and branch goals in a profit and lossenvironment Drive an exceptional customer experience validated throughcustomer satisfaction surveys Maintain strong partnerships with community & civicorganizations Successful candidate must meet and comply with all requirementsset forth in the SAFE Act, including, but not limited to successfulcompletion of the required background checks and obtaining a uniqueidentifier from the NMLS Preferred Qualifications Associate’s or Bachelor’s degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per

Week:

40

Work Schedule:

Varies with branch needs and may includeweekends and evenings Some job boards have started using jobseeker-reported data toestimate salary ranges for roles. If you apply and qualify for thisrole, a recruiter will discuss accurate pay guidance. Equal Employment OpportunityCitizens, its parent, subsidiaries, andrelated companies (Citizens), provides equal employment andadvancement opportunities to all colleagues and applicants foremployment without regard to age, ancestry, color, citizenship,physical or mental disability, perceived disability, or history orrecord of a disability, ethnicity, gender, gender identity orexpression, transgendered and transitioning individuals, geneticinformation, genetic characteristic, marital or domestic partnerstatus, victim of domestic violence, family status/parenthood,medical condition, military or veteran status, national origin,pregnancy/childbirth/lactation, colleague’s or a dependent’sreproductive health decision making, race, religion, sex, sexualorientation, or any other category protected by federal, stateand/or local laws. At Citizens we are committed to fostering aninclusive culture that enables colleagues to bring their bestselves to work every day and where all are expected to be treatedwith respect and professionalism. Employment decisions are basedsolely on experience, performance, and ability. We perform our bestso we can do more for our customers, colleagues, communities andshareholders.

Why Work for UsAt Citizens, you’ll find acustomer-centric culture built around helping our customers andgiving back to our local communities. When you join our team, youare part of a supportive and collaborative workforce, with accessto training and tools to accelerate your potential and maximizeyour career growth Background Check Any offer of employment isconditioned upon the candidate successfully passing a backgroundcheck, which may include initial credit, motor vehicle record,public record, prior employment verification, and criminalbackground checks. Results of the background check are individuallyreviewed based upon legal requirements imposed by our regulatorsand with consideration of the nature and gravity of the backgroundhistory and the job offered. Any offer of employment will includefurther information.