Branch Manager Position Available In Mecklenburg, North Carolina

Job Description:

DescriptionHubbard Supplyhouse is seeking an energetic,self-motivated, senior level talent to join our growth-orientedcompany with aspirations of helping us achieve our 10-year goal. Weare a plumbing, lighting, and irrigation distributor that assistslocal builders, plumbers, and homeowners in the creation ofbeautiful living spaces with kitchen and bath fixtures, as well asresidential and commercial lighting. We are a family owned,Christian faith-based company that believes in taking care of ourcustomers and employees. The ideal candidate will have previousexperience managing branch sales and operations in a fast paced,high-energy environment.

Our Core FocusHonoring God with a greatteam that builds customer partnerships by delivering onexpectations.

Our Core ValuesHumble Team Player Work together & encourage each other Honest, respectful & compassionate Open to suggestions and feedback Follow the Golden RulePassionately Hungry Enthusiastic about our company & industry Eager for success Exceed expectationsPositive Attitude Keep an open mind Have a “glass half full” mindsetDependable Show up on time Accountable to each other Say and do what is right See and do what needs to be doneGood Company Steward Represent our company with pride Value our company resources Dedicated to making our company betterFirst and foremost, theBranch Manager is expected to lead by example within the company’sCore Values and Core Focus. The Branch Manager exercises completeresponsibility for developing and managing a business operationthat increases sales, profitability, market share, and customer andemployee safety and satisfaction. They direct, coordinate, andmonitor all branch operations, including sales, warehouse,logistics, inventory, finances, facility maintenance, and personneldevelopment activities.

Job Duties:

Sales Ability/ Persuasiveness Advises and actively upsells customers on complimentaryproducts beyond the original order. Demonstrates ability to integrate industry partners (e.g.manufacturers, rep agency staff, etc.) into salesopportunities. Sells & promotes the items and products that we stock -provides alternative suggestions to customers who request otherproducts, and successfully converts initial customer requests tostock brands. Learns and demonstrates understanding of basic businessanalytic skills and their application to customers’ businesses(e.g. builder, plumber, contractor, consumer, etc.). Understands and explains how the company differentiates fromour direct and indirect competition. Incorporates the selling process within proposal writing andpricing models to match company expectations. Educates customers on how to differentiate from competitors,and assists customers in increasing their selling skills. Builds relationships – Learns the value of relationships andviews building relationships as a critical success tool. Demonstrates effective Presentation Skills to successfullyinfluence and communicate with various audience types andsizes.

Customer Focus Analyzes customer’s current and future needs to quicklydetermine if they can be helped at the Counter or if they need tobe passed to the next level of customer service / sales. Builds and maintains customer relationships. Meets and greets all customers at point of sale with service,respect, and knowledge. Adds value to customer and internal interactions byunderstanding customer business models. Uses company-provided systems for improved planning, historycollection, and to adopt new behaviors. Understands the customer’s business including metrics,definitions of success, hierarchy, decision-making, etc. Establishes “trusted advisor” status to become a businessresource for customers in the relationship selling process. Recognizes different customer types within the supply chain andadjusts approach with each for optimal results. Demonstrates active listening skills to add value to customerand internal interactions.

Managing Work Learns and demonstrates effective time management practicesinvolving planning and scheduling daily, monthly, and annualactivities and priorities. Keeps and maintains a neat counter area and productdisplays. Reviews open order report on a weekly basis. Learns and demonstrates ability to organize electronic andpaper-based information. Expands organizational skills to include additional leadershipresponsibilities. Establishes

S.M.A.R.T.

goals in line with company goals andvalues. Implements action plans with timelines with deliverablesand measure results.

Navigating Within the Organization Establishes team relationships for improved jobeffectiveness. Expands immediate problem-resolution network to includeancillary network contacts and uses internal resources (internet,industry marketing, customer service, supply chain, etc.) to getthings done. Demonstrates comprehensive company product knowledge – and canarticulate competitive advantage. Demonstrates comprehensive industry knowledge and can apply itto enhance decision-making effectiveness. Leverages a deep understanding of the company’s internalprocesses to advise customers and develop a course of action todeliver mutually beneficial results.

Contributing to Team Success Operates effectively within vertical and horizontal teams. Demonstrates effective delegation and limited-scope managementof others on direct tasks. Assumes responsibility for team outcomes. Leverages team interactions for improved individualeffectiveness and actively participates in team activities to sharebest practices. Exhibits positive outlook, camaraderie, and passion for thejob, business, customers, and team.

Technical / ProfessionalKnowledge & Skills Identifies buying habit changes and relays that information toappropriate people within the organization. Learns and demonstrates competence in features andfunctionality of all product lines. Expands product knowledge base in their primary sales industryand into other sales industries. Demonstrates appropriate application of all product offeringsand solutions in customer environments. Adds value to customer and internal interactions byunderstanding the market, customers, suppliers, andcompetitors. Understands the nuances of competitor product offerings as wellas their target audience and strategies on how they reach thataudience Provides market specific product needs and price points. Conveys accurate messages, ideas, and decisions through clearverbal and written communication. Maintains professional appearance according to the employeehandbook. Attends and participates in all meetings and events necessaryfor team success. Demonstrates proficiency with related computer systems andapplications (e.g. Microsoft Outlook, Word, Excel, PowerPoint,email, CRM, etc.). Understands own organization’s profit model and makes sounddecisions and recommendations to maximize.

Leading through Vision &Values Leads branch and corporate initiatives and mentoringactivities. Balances the role of strong customer advocate with the role ofgood company steward with resources and time. Learns, knows, understands, and projects the company history,mission, vision, and values.

Quality Orientation Follows procedures – Accurately and carefully followsestablished procedures for completing work tasks. Ensures high-quality output – Oversees personal and team jobprocesses, tasks, and work products to ensure freedom from errors,omissions, or defects. Takes action – Initiates action to correct quality problems andnotifies others of quality issues as appropriate.

Requirements Minimum 1 year in a similar position (3 years preferred) Minimum 3 years in progressive position (5 yearspreferred) Product/applications experience preferred Wholesale distribution experience preferred Supervisory experience preferred Competency in all subordinate positions of branch operations isessential #J-18808-Ljbffr