Consumer Lending Manager Position Available In Hillsborough, New Hampshire

Consumer Lending Manager Granite State Credit Union Manchester, NH 03101 • Hybrid work

DREAM BIG.

We dream big. And our employees do too. We think outside of the box when it comes to delivering outstanding service to our members and providing a workplace environment where our employees can thrive, have funand make a difference. We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more! And lets talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees: $500 sign on bonus at 90 days Tuition Reimbursement Business Casual Dress Code Paid Family Leave Employee Appreciation Programs Employee Wellness Program Paid Volunteerism Adoption Reimbursement Looking for a challenging, rewarding and fun career? Are you an enthusiastic, self-motivated individual who enjoys working closely with members and staff in a fast-paced environment? If you have a passion for lending and management and want to be a part of our historic loan growth, Granite State Credit Union is looking for you to join our dynamic Lending team. While striving to exceed the service expectations of our growing membership, our Lending team embraces and demonstrates our core values Commitment, Integrity, Passion, Respect and Innovation.

The opening we have:

Consumer Lending Manager (salary starts at $77,000 depending on relevant experience) The work you will participate in: Motivate, train, and challenge employees to grow within their positions while promoting service excellence and teamwork Complete employee performance evaluations; handle and track employee performance in a direct and professional manner Coach and motivate staff to achieve personal and virtual branch sales goals Conduct regular department meetings Assist with personnel matters including approving timesheets, coordinating requests for time off, completing absence reports, and conducting regular one-on-ones Oversee direct and indirect loan program, 24/7 loan provider, small business loan requests and process employee consumer loans in a confidential manner Handle escalated member calls, follow up research and loan corrections Make timely decisions on loans Assess, communicate and conduct branch training in order to educate the staff on various lending policies and procedures as well as to help minimize errors Prepare monthly reports consisting of volume reporting, sales, call evaluations and department updates Stay current on all regulations as it relates to lending Participate in supervisor and management meetings as required Other duties as assigned

The Skills We Want:

Solid leadership skills Previous supervisory experience Bachelors Degree or equivalent experience Ability to motivate a variety of employee personalities Self-motivation with excellent follow through Excellent attention to detail, accuracy and organizational skills Analytical problem-solving and decision-making skills Ability to handle shifting priorities in a fast-paced environment Excellent verbal and written communication skills Proficiency in Microsoft Office products such as Word and Excel What We Expect Your ideas We are not just order takers! The successful candidate will think outside the box and collaborate with our lending staff and loan applicants. A wide skill set The ability to keep pace with industry changes and regulations is a must. Drive We are a fast-paced company, be ready to enjoy new challenges and opportunities. Our work changes on a daily basis as technology and business needs change. Dedication GSCUs Consumer Lending Team does whatever it takes to achieve our organizations goals. This is a hybrid position that allows flexibility to work at home but does require some in office processing. Schedule to be coordinated in advance. #LiveBoldNH