Retail Branch Manager: Wilkes-Barre Position Available In Luzerne, Pennsylvania

Retail Branch Manager:

Wilkes-Barre 3.4 3.4 out of 5 stars Wilkes-Barre, PA 18702

Who We Are:

Founded in 1902, Fidelity Bank has grown to meet the expanding financial needs of the communities it serves. Recognized both regionally and nationally for its exceptional client experiences, Fidelity Bank is an industry leader, embracing technology and continuously adding new products to best serve its clients. Why Work at Fidelity? For over 10 years, Fidelity Bank has been ranked as one of the area’s best banks by local and national publications. In addition, we have also been recognized as one of the best places to work! Part of our vision is to be the best bank for the community. In 2024, our bankers served over 4,100 hours of volunteer time and donated over $1.6 million to non-profit organizations within our markets. We are looking to hire top talent that will join our efforts to serve our community partners.

Job Description:

We have an exciting opportunity for a Retail Branch Manager to run our branch office in Wilkes Barre, Pennsylvania. In this position, you will be responsible for managing our branch office in order to meet the financial services needs of customers within the community of the branch office and surrounding areas by providing an outstanding banking experience in sales and service. Your role will include participating in outside sales and customer service calls on current and prospective clients, ensuring the office’s compliance with operating policies and procedures and outside regulatory requirements, organizing the work and activities of the Branch Sales Office in order to achieve established goals, directly supervising the branch staff, and being an integral retail leader in our organization. We are looking for a solid candidate with the following qualifications: A minimum of seven (7) years’ experience in related banking and/or sales management positions normally required. B.S. or B.A. degree normally required, specialized bank sales and product education and training. Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management, supervisory, and coaching skills; a thorough knowledge of the features and benefits of all bank retail and business products and services; proficient knowledge of bank operating policies and procedures; proficient PC skills. As Fidelity Bankers, we take pride in providing the exceptional customer experience to our clients and customers as well as to our fellow bankers. If you have that same commitment, have ties to the Wilkes Barre community and have the experience for this role, we’d love to hear from you to join our team!