Chargeback Payment Specialist I – Accounts Receivable Position Available In Pinellas, Florida
Tallo's Job Summary: The Chargeback Payment Specialist I - Accounts Receivable position at PODS in Clearwater, FL offers a full-time role with an estimated salary range of $38.9K to $43.7K a year. Responsibilities include handling dispute inquiries, ensuring compliance with regulations, and resolving billing errors efficiently. The job requires a high school diploma, 2 years of banking experience, and strong math skills.
Job Description
Chargeback Payment Specialist I – Accounts Receivable
PODS – 3.0
Clearwater, FL Job Details Full-time Estimated:
$38.9K – $43.7K a year 13 hours ago Qualifications Customer service Mid-level High school diploma or GED Math 2 years Banking Time management Full Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Learns or remains current on Visa and MasterCard rules and regulations, federal and state regulations, and internal procedures that affect chargeback dispute processing. Handles all aspects of the dispute process in compliance with Visa/MasterCard, American Express and Discover, federal and state rules and regulations. Reviews, research, and initiates the resolution of dispute inquiries from cardholders, financial institutions, merchants and internal departments. If disputes are not processed efficiently and effectively, it can result in financial loss for the client and/or merchants. Ensures compliance with federal and state regulations in resolving billing errors. Responds to telephone inquiries from financial institutions and merchants regarding disputes. When unable to resolve the problem in a reasonable amount of time, escalates to the appropriate resource. Follow up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge. Handles/resolves non-posted items, retrieval projects and authorization chargebacks. Meets the stands of the job, such as quality stands and adherence to schedule. Performs other related duties as assigned.
JOB QUALIFICATIONS
Education & Experience Requirements High School Diploma or equivalent 2-4 years billing, collection, customer service or banking experience Prior chargeback experience or equivalent experience, particularly in a financial institution setting. Possess math skills sufficient to perform required duties Or an equivalent combination of education, training or experience Organizational and time management skills. Ability to work with minimal supervision. Ability to work under time constraints.
