Entry Level Accounts Receivable Collections Specialist Position Available In Pinellas, Florida
Tallo's Job Summary: The Entry Level Accounts Receivable Collections Specialist role involves managing a significant portfolio of commercial accounts, ensuring timely payments and positive customer relations. Responsibilities include overseeing B2B accounts, implementing collection strategies, communicating with customers, maintaining documentation, collaborating with sales teams, and performing account reconciliations. Qualifications include 1-2+ years of B2B collections experience, strong organizational and analytical skills, and proficiency in Microsoft Office Suite. The ideal candidate is independent, makes sound decisions under pressure, and maintains a positive customer-focused approach.
Job Description
Position Overview As an Accounts Receivable Collections Specialist, you will manage a substantial portfolio of commercial accounts, driving timely payments while maintaining positive customer relationships. This role balances analytical skills with proactive communication to optimize cash flow and ensure financial objectives are met.
Key Responsibilities Portfolio Management:
Oversee approximately 800 B2B accounts, monitoring aging reports and strategically prioritizing collection activities to maintain optimal Days Sales Outstanding (DSO) metrics.
Collection Strategy:
Implement effective collection procedures including payment reminders, account holds, and personalized outreach via phone and email to resolve outstanding balances.
Customer Communication:
Serve as the primary point of contact for accounts receivable inquiries, providing professional and solution-oriented responses to customer payment questions.
Documentation & Reporting:
Maintain comprehensive records of all collection activities and customer interactions within the AR system, ensuring data accuracy and accessibility.
Cross-Departmental Collaboration:
Partner with Sales teams regarding delinquent accounts, coordinating strategic approaches to resolve payment issues while preserving valuable customer relationships.
Account Reconciliation:
Perform detailed account analyses to identify discrepancies, recognize deduction patterns, and highlight potential operational improvements.
Order Management:
Review credit hold reports daily, making informed decisions about order releases based on account status and payment history. Qualifications 1-2+ years of B2B collections experience in a high-volume environment Proven track record in accounts receivable management and reconciliation Demonstrated ability to meet or exceed DSO targets Exceptional organizational skills with ability to prioritize competing demands Strong analytical capabilities with attention to detail Professional communication skills, both written and verbal Customer-focused mindset with effective negotiation abilities Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook Experience with AR management software (preferred) Success Factors The ideal candidate demonstrates independence while contributing to team goals, makes sound decisions under pressure, and maintains a positive customer-focused approach while firmly pursuing collections objectives.
