Lead AR Specialist- National Accounts Position Available In Fulton, Georgia

Tallo's Job Summary: The Lead AR Specialist - National Accounts position at TK Elevator in Atlanta, Georgia requires 2 to 5+ years of collections leadership experience in the elevator industry or service-related field. Responsibilities include overseeing collectors, ensuring adherence to protocols, engaging in performance management, and collaborating with branch management. This is a full-time, permanent position with a focus on maximizing cash flow and protecting the company's business interests.

Company:
Tk Elevator Corporation
Salary:
JobFull-timeOnsite

Job Description

Lead AR Specialist

  • National Accounts
    Lead AR Specialist
  • National Accounts TK Elevator Corporation — Atlanta, Georgia, United States What we expect The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced AR Lead Specialist
  • National Accounts Responsible for training and support of assigned national accounts collectors within the collections department to ensure that plan goals are exceeded and the company’s business interests are protected.
ESSENTIAL JOB FUNCTIONS

Oversees and monitors the collection efforts of assigned collectors to ensure adherence to company protocols and collection goals are exceeded. Includes promoting prompt payment of outstanding invoices and other matters that will maximize cash flow.
Reviews aging reports with collectors and engages branch and region management as needed to expedite resolution of outstanding payments. Includes participating in monthly branch and region accounts receivable meetings with collectors, and branch and region management. Includes calling on large and delinquent accounts when escalated and/or appropriate.
Monitors the performance of collectors by engaging in the performance management process, monthly AR performance reviews, and holding employees accountable for meeting their goals. Rewards and recommends employee discipline as necessary.
Assumes frontline collections responsibilities in the case of collector absences and position vacancies when assignment to another collector is not a viable option.
Assumes frontline collections responsibilities for customer accounts representing the most impactful and problematic AR when escalated and/or appropriate.
Responsible for collaborating with branch management when action items by them are needed.
Provides training and participates in meetings with collectors to review protocols and best practices.
Responsible for all training responsibilities for new hires and making sure that existing collectors are trained should they be moved to different assignment within the collections team.
Drives resolution to problematic billing by regularly teaming up with the Billing Supervisors for problem solving, leading to long term solutions.
Supports the frontline collector, upon escalation, in discussing with a Branch Manager for the issuing of suspension of services notice (“Hold Letters”) and final demand letters to non-paying customers
Supports the frontline collector in the preparation of legal packages for placement with attorneys.
Ensures packages contain all necessary documentation to improve the company’s success rate in collecting outstanding payments.
Performs other duties as assigned.
Who we are looking for

EDUCATION & EXPERIENCE

2 to 5+ years related experience in a collections leadership role
Elevator industry or service-related field experience
Ability to read and interpret business contracts, technical procedures and government regulations
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional information TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law. Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly at 1-844-427-5461. Contact For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference. Job details
Posting date: 2025/05/16
Experience level: Experienced professionals
Type of contract: Permanent, Full Time
Work mode: On Site
Job field: Finance and Controlling

Industry:

Engineering & urban mobility
Job number: US_901745_ET_TKELECP12192 Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

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