Bilingual Office Specialist 2 (English/Spanish) Position Available In Essex, Massachusetts

Job Listing ID:

4286588

Job Title:

Bilingual Office Specialist 2 (English/Spanish)

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/06/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

Job Descriptions:

We look for people in our organization who are passionate about our mission and values, and providing excellent customer service. We value our employees, working closely with them to help them be successful. We value the people we provide services to, ensuring they receive the highest quality of customer service. Ability to juggle helps in this position! Greet the public, answer and route phones and general office support in a busy environment. Recruitment #: 304-05-25

Closes:

June 17, 2025 (Last day for internal lateral transfer: 05/28/24)

Location:

Salem, OR –

Service Unit Salary:

Starting at $3,544 per month with excellent benefits. (See below.)

Agency Sponsored:

Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, great culture.

Employee paid:

Deferred Compensation, Life Insurance, Short Term Disability, Colonial Life Supplemental Plans, Legal Shield. General Description Meets Agency mission by providing general and specialized technical and functional office support services. Essential Functions Completes general and financial clerical tasks Facilitates service provider payment Performs receptionist duties Establishes and maintains logs, records, and files Maintains reception area and office supplies Facilitates confidence in Office Specialist 2, and therefore the Agency and programs Protects consumers and reduces Agency risk Provides excellent customer service in a professional manner Completes general and financial clerical tasks Assemble, provide, and accept application packets for agency programs and benefits; review application materials for completeness, verify ID, make copies and forward for processing Issue Electronic Benefit Transfer (EBT) cards and follow procedures for cancellations, returned cards, and balance adjustments Maintain secure EBT card inventory and process EBT card orders Processing Prior Authorization forms in Medicaid Management Information System (MMIS) including Emergency Response Systems (ERS) and Long Term Care Community Nursing (LTCCN) Prior Authorizations (PA), print Medical ID Cards for consumers in MMIS Follow process to complete lost check affidavits; notarize affidavits or refer to a Public Notary Secure returned checks and handle according to established guidelines Receive and log receipt of checks and cash payments Prepare payment deposits, verify accuracy, and complete bank deposits of checks and cash payments Record deposits and issue payment receipts using receipting system Complete billing forms 2.Facilitates service provider payment Verify provider service authorization, review time entries, and approve pending que queue Run reports and batches of provider time entries for processing payment vouchers Monitor Oregon Provider Time Capture-Direct Care Innovations (OR PTC-DCI) solution (“PTC”) system for entries excluded from batch, process late PTC entries and submit for payment Process new service authorizations and create provider payment vouchers Import payment entries from PTC system to create payment vouchers Pay vouchers, process time adjustments, underpayments, and overpayments Research and communicate with program staff regarding issues with PTC entries and voucher payment errors Provide technical assistance to providers and consumers in accessing, navigating, and utilizing PTC system Assist providers with logging into …

Job Classification:

Office Clerks, General Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A