Returns Processing Specialist I/Jackson Position Available In Hinds, Mississippi
Tallo's Job Summary: The Returns Processing Specialist I position in Jackson involves handling exception items, processing large dollar notifications, and chargeback processing tasks. Key responsibilities include charging dishonored items back to accounts, verifying signatures on large dollar items, and notifying relevant parties about incoming return items. Qualifications include a high school education, basic accounting knowledge, and strong attention to detail. The position may require sitting for extended periods and using computer equipment.
Job Description
Returns Processing Specialist ILocationUS-MS-JacksonJob
ID2025-18296
CategoryOperations TypeRegular Full-Time Job Grade4 FLSA StatusNon-Exempt Working Hours8am – 5pm
Job Location:
Company Account Processing – 10012OverviewThe purpose of this job is to return or correct all exception items which do not post to the appropriate account, review and decision posted exception items, process all large dollar notifications and charge return items back to the depository account that have been dishonored by the paying bank.
ResponsibilitiesCharge dishonored items back to depository accounts, branches, or FRB (Federal Reserve Bank).Re-qualify non-posted items to correct accounts (encoding/misread errors, closed accounts, etc.).Verify signatures on large dollar items and accounts requiring multiple signatures as well as fraud suspect items.
Review closed and dormant accounts by comparing signatures on items to signature specimens on file.
Notify officers, branches, or departments about large dollar incoming return items.
Verify stop payment, caution items for pay/return decisions.
Process unidentified deposit items and unposted deposits on closed accounts.
Burst and mail advice and IRD’s (image replacement documents) to customers.
Perform additional duties as assigned.
QualificationsHigh school educationBasic accounting knowledge (debits, credits, and balancing)Knowledge of mathematical principlesDetail OrientedComputer skillsEffective communication skills (verbal and written)Scanner/Fax machine operabilityOrganizational skillsActive listening skillsAbility to learn and follow instructions according to bank policies and proceduresOne (1) year of relevant work experience preferred
Physical Requirements/Working Conditions:
Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note:
This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
EOE/M/F/V/D
