Financial Services/Accounts Receivable Coordinator Position Available In Monroe, New York

Financial Services/Accounts Receivable Coordinator FTS Inc – 3.4 Rochester, NY Job Details Full-time $60,000 – $70,000 a year 20 hours ago Benefits Wellness program Health insurance Vision insurance Retirement plan Qualifications Accounts receivable Teamwork Microsoft Excel Billing software Mid-level Microsoft Office Attention to detail Debt collection payment plan Balance sheet reconciliation Data entry Cash management Financial aid Empathy Communication skills Full Job Description Our client in Rochester, NY is seeking an Accounts Receivable/Financial Services Coordinator! This is an opportunity to join a growing, mission-driven organization! This position is ideal for someone who enjoys the balance of performing Accounting work & directly serving individuals to explain account details and payment options. This role centers on managing account balances, providing exceptional service, and supporting internal financial operations such as reconciliation, cash handling, and procedural documentation. The right candidate will be confident handling sensitive financial conversations, ensuring accuracy in ledgers, and contributing to process improvements.

Key Responsibilities:

Serve as a key point of contact for account-related questions Clearly communicate balances and walk individuals through payment options or aid applications Maintain accurate, up-to-date account records in the billing system Receivables & Financial Aid Support Manage and monitor receivables and aid disbursements Coordinate documentation for scholarships, grants, or payment plans Ensure compliance with institutional policies and applicable regulations Effectively explain financial aid support Maintain daily finance operations Process and reconcile daily cash receipts Prepare standard journal entries and update general ledger transactions Support monthly balance sheet reconciliations Organize purchase order documentation and workflows Maintain clear, well-structured SOPs for department operations Assist with special finance projects and departmental needs as they arise

Qualifications:

Prior experience in accounts receivable or financial counseling with an educational, healthcare, or nonprofit setting High level of comfort discussing billing and payment options Strong interpersonal skills and sense of empathy Strong Excel and data entry skills Exceptional attention to detail and ability to manage competing priorities Friendly, professional communication style and a collaborative approach to teamwork Bonus Skills (Not Required, But Helpful): Experience using Blackbaud or similar billing platforms Prior SOP development or finance department documentation experience Benefits include medical, vision, dental, retirement plan, an employee wellness program, and more! We look forward to reviewing your application!

Job Type:

Full-time Pay:

$60,000.00 – $70,000.00 per year

Work Location:

In person