AR, Credit & Collections Specialist Position Available In Bucks, Pennsylvania
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Job Description
AR, Credit & Collections Specialist 2.9 2.9 out of 5 stars 7711 Easton Road, Ottsville, PA 18942 Company Overview Wehrung’s Family of Businesses is a family-owned business that has been serving the community for over 75 years. Our mission is to provide exceptional service and resources for all construction and building needs, from small DIY projects to large contractor jobs. We are dedicated to creating a world-class experience for our customers. Summary We are seeking an AR, Credit & Collections Specialist to join our team at Wehrung’s Family of Businesses. The AR, Credit & Collections Specialist plays a crucial role in ensuring the timely collection of outstanding balances while maintaining positive relationships with valued customers. The individual in this role will work collaboratively with others in the organization to drive results by effectively collecting and resolving past-due invoices. General Responsibilities and Duties Collaborate with teams across all company departments and locations as well as customers to achieve the company’s accounts receivable goals Record and apply payments received into accounting software(s) Monitor AR Aging Reports on timely payments Utilize expertise in credit risk assessment and management to evaluate customer creditworthiness. Negotiate and monitor the collection of overdue accounts, ensuring timely recovery Identify opportunities for process enhancement within credit and collection operations Maintain policies and procedures regarding billing, collections, credit cards, inquiries, and check cashing Work to reduce account delinquency Collaborate with customers, sales, and operations to resolve collection issues Monitor credit and collections practices to ensure bad debt risk mitigation in full compliance with applicable policies. Prepare regular management reporting on account credit and collections activities, including problem accounts, bad debt reserve, settlements, and write-offs. Cultivate and maintain strong relationships with customers, addressing inquiries and resolving issues in a professional and timely manner. Consistent follow-through communication with customers for payment schedule. Required Skills/Abilities Strong understanding of AR, credit and collection processes Ability to work independently as well as part of a team Ability to prioritize work in relation to departmental goals and deadlines Excellent oral and written communication skills Ability to analyze and resolve complex issues Detail orientation Excellent time management skills Proficient at multitasking and prioritization Strong internal customer service skills Strong user of Microsoft Office suite, particularly
Excel Education and Experience:
Minimum 3 years of experience in handling accounts receivables including credit and collections Experience with letters of credit and other tools to mitigate risk
Job Types:
Full-time, Part-time Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person